Can Digital Nudges Mitigate Information Cocoons on Short Video Platforms

Rui WANG, David Jingjun Xu, Qinjian Yuan

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review

Abstract

While personalized recommendations are extensively employed to alleviate information overload, they also increase concerns about information cocoons. Since prolonged exposure to homogeneous content is closely linked to cognitive bias and extremist viewpoints, it is necessary to improve platform design to mitigate information cocoons. Previous studies focused on enhancing algorithms to address this issue, but less attention has been paid to behavior intervention. This study proposes two approaches based on digital nudges. One involves providing a video-watching report that summarizes users’ video consumption. The other entails providing a risk reminder to inform users of the severe consequences. We examine the mediating role of perceived susceptibility and severity to reveal the underlying mechanisms. This paper provides practical insights on enhancing users’ proactive acceptance of diverse content to prevent information cocoons.
Original languageEnglish
Title of host publicationPACIS 2024 Proceedings
PublisherAssociation for Information Systems
Publication statusPublished - Jul 2024
Event2024 Pacific Asia Conference on Information Systems (PACIS 2024): Preparing The Next Generation For The IT-Driven Future - Ho Chi Minh City, Viet Nam
Duration: 1 Jul 20245 Jul 2024
https://pacis2024.aisconferences.org/
https://aisel.aisnet.org/pacis2024/

Conference

Conference2024 Pacific Asia Conference on Information Systems (PACIS 2024)
PlaceViet Nam
CityHo Chi Minh City
Period1/07/245/07/24
Internet address

Research Keywords

  • Information cocoons
  • digital nudges
  • short video platforms
  • reports
  • reminders

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