Brokers or Bridges? Exploring Structural Holes in a Crowdsourcing System

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalpeer-review

8 Scopus Citations
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Author(s)

  • Qingpeng Zhang
  • Daniel Dajun Zeng
  • Fei-Yue Wang
  • Ronald Breiger
  • James A. Hendler

Detail(s)

Original languageEnglish
Article number7490304
Pages (from-to)56-64
Journal / PublicationComputer
Volume49
Issue number6
Publication statusPublished - Jun 2016

Abstract

A method to measure the contributions of crowdsourcing participants identifies how roles relate to an incident's investigation and discussion. Using data on the South China tiger incident, the authors evaluate the performance of brokers-those who connect separate groups within a platform and across platforms-and show how results compare with structural hole theory. The supplemental material at http://personal.cityu.edu.hk/~qingzhang4/hfs-computer2016/Supplement.pdf includes additional information about source data.

Research Area(s)

  • Brokers, Collaborative systems, Crowdsourcing, Crowdsourcing Systems, Internet/Web technologies, Social computing, Social networking, Social-network analysis, Structural hole theory

Citation Format(s)

Brokers or Bridges? Exploring Structural Holes in a Crowdsourcing System. / Zhang, Qingpeng; Zeng, Daniel Dajun; Wang, Fei-Yue; Breiger, Ronald; Hendler, James A.

In: Computer, Vol. 49, No. 6, 7490304, 06.2016, p. 56-64.

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalpeer-review