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Brokers or Bridges? Exploring Structural Holes in a Crowdsourcing System

  • Qingpeng Zhang
  • , Daniel Dajun Zeng
  • , Fei-Yue Wang
  • , Ronald Breiger
  • , James A. Hendler

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Abstract

    A method to measure the contributions of crowdsourcing participants identifies how roles relate to an incident's investigation and discussion. Using data on the South China tiger incident, the authors evaluate the performance of brokers-those who connect separate groups within a platform and across platforms-and show how results compare with structural hole theory. The supplemental material at http://personal.cityu.edu.hk/~qingzhang4/hfs-computer2016/Supplement.pdf includes additional information about source data.
    Original languageEnglish
    Article number7490304
    Pages (from-to)56-64
    JournalComputer
    Volume49
    Issue number6
    DOIs
    Publication statusPublished - Jun 2016

    Funding

    Zhang's work was supported by National Natural Science Foundation of China (NSFC) grant 71402157 and City University of Hong Kong grant 7200399. Zeng's work was supported in part by Important National Science and Technology Specific Projects grant 2013ZX10004218 and NSFC grants 91024030, 91224008, and 71025001. Wang's work was supported in part by NSFC grants 61533019, 71232006, and 61233001. Breiger's work was supported in part by US National Science Foundation (NSF) grant 1314631.

    Research Keywords

    • Brokers
    • Collaborative systems
    • Crowdsourcing
    • Crowdsourcing Systems
    • Internet/Web technologies
    • Social computing
    • Social networking
    • Social-network analysis
    • Structural hole theory

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