Abstract
Pet ownership creates profound human-animal bonds, making pet loss significant. However, compared to human loss, Human-Computer Interaction (HCI) has given pet loss less attention. Addressing this, we conducted an exploratory mixed-methods study. The study began with a large-scale survey (N=611) revealing critical challenges: a strong desire to preserve memories but limited support for continuing bonds. Built upon these findings, our participatory design sessions(N=10) co-designed Bondi, a tangible prototype supporting continuing bonds through multimodal and customizable interactions (e.g. touch, sound, and light), evoking pets' unique sounds, tail movements, and lighting effects. We then conducted a three-week field-deployment study with four participants to evaluate how Bondi facilitated the maintenance of bonds with their deceased pets. Results showed that the customization and multimodality evoked vivid recollections, lowering the social barrier for grief sharing. Bondi fostered comforting and non-intrusive connections with pet memories. Furthermore, the study distilled design considerations for future pet bereavement support. © 2026 Copyright held by the owner/author(s).
| Original language | English |
|---|---|
| Title of host publication | CHI '26 |
| Subtitle of host publication | Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems |
| Editors | Nuria Oliver, David A. Shamma, Heloisa Candello, Pablo Cesar, Pedro Lopes, Alessandro Bozzon, Thomas Kosch, Vera Liao, Xiaojuan Ma, Valentino Artizzu, Fiona Draxler, Gustavo López, Anke V. Reinschluessel, Xin Tong, Phoebe O. Toups Dugas |
| Publisher | Association for Computing Machinery |
| Number of pages | 17 |
| ISBN (Print) | 979-8-4007-2278-3 |
| DOIs | |
| Publication status | Published - 13 Apr 2026 |
| Event | 2026 ACM CHI Conference on Human Factors in Computing Systems (CHI 2026): Creating Tomorrow Together - Centre de Convencions Internacional de Barcelona, Barcelona, Spain Duration: 13 Apr 2026 → 17 Apr 2026 https://chi2026.acm.org/ |
Publication series
| Name | Conference on Human Factors in Computing Systems - Proceedings |
|---|
Conference
| Conference | 2026 ACM CHI Conference on Human Factors in Computing Systems (CHI 2026) |
|---|---|
| Abbreviated title | CHI'26 |
| Place | Spain |
| City | Barcelona |
| Period | 13/04/26 → 17/04/26 |
| Internet address |
Funding
This research is partially supported by the Centre for Applied Computing and Interactive Media (ACIM) of School of Creative Media, City University of Hong Kong.
Research Keywords
- continuing bond
- grief support
- Human-Computer Interaction
- multimodal interaction
- pet bereavement
Publisher's Copyright Statement
- This full text is made available under CC-BY 4.0. https://creativecommons.org/licenses/by/4.0/
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