TY - JOUR
T1 - Billing strategies and performance analysis for PCS networks
AU - Fang, Yuguang
N1 - Publication details (e.g. title, author(s), publication statuses and dates) are captured on an “AS IS” and “AS AVAILABLE” basis at the time of record harvesting from the data source. Suggestions for further amendments or supplementary information can be sent to [email protected].
PY - 1999/3
Y1 - 1999/3
N2 - It is predicted that by the year 2000, U.S. cellular carriers will invest billions of dollars for cellular billing and customer care. Two of the most desirable attributes of the cellular billing systems are the flexibility of upgrade and ability to inform the billing experts quickly about the status of the system to minimize any possible fraud and improve customer service. Although the second attribute can be realized by reporting the billing customer record in real time, this tends to congest the signaling channel, which is not desirable. In this paper, we propose several schemes for the provision of a quick billing status report which maintains low-signaling traffic. The performance of these schemes is derived analytically. We expect that these results may provide a guideline for the future design of on-line billing systems in personal communication services (PCS's) networks.
AB - It is predicted that by the year 2000, U.S. cellular carriers will invest billions of dollars for cellular billing and customer care. Two of the most desirable attributes of the cellular billing systems are the flexibility of upgrade and ability to inform the billing experts quickly about the status of the system to minimize any possible fraud and improve customer service. Although the second attribute can be realized by reporting the billing customer record in real time, this tends to congest the signaling channel, which is not desirable. In this paper, we propose several schemes for the provision of a quick billing status report which maintains low-signaling traffic. The performance of these schemes is derived analytically. We expect that these results may provide a guideline for the future design of on-line billing systems in personal communication services (PCS's) networks.
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U2 - 10.1109/25.752589
DO - 10.1109/25.752589
M3 - RGC 21 - Publication in refereed journal
SN - 0018-9545
VL - 48
SP - 638
EP - 651
JO - IEEE Transactions on Vehicular Technology
JF - IEEE Transactions on Vehicular Technology
IS - 2
ER -