Beneficial Non-Compliance with Inadequate Information Systems

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)peer-review

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Author(s)

  • Carol XJ Ou
  • Mahendrawathi Er
  • Ina Kayser
  • Pattarawan Prasarnphanich

Related Research Unit(s)

Detail(s)

Original languageEnglish
Title of host publicationICIS 2020 Proceedings
PublisherAssociation for Information Systems (AIS)
Number of pages9
ISBN (Print)978-1-7336325-5-3
Publication statusPublished - Dec 2020

Publication series

NameInternational Conference on Information Systems, ICIS

Conference

Title41st International Conference on Information Systems (ICIS 2020)
LocationVirtual
PlaceIndia
Period13 - 16 December 2020

Abstract

Organisational employees who are inadequately supported by corporate information systems nevertheless need to complete work satisfactorily. We hypothesise that the inadequacy of corporate information systems will influence employees to create workarounds that are non-compliant with respect to organisational policy requirements yet are nevertheless beneficial. We motivate and outline the theoretical basis for such beneficial but non-compliant work. We develop a moderated-mediated theoretical model that links inadequate information systems to employee workaround behaviour and explain how we will test it. We expect to present initial validating data during the conference.

Research Area(s)

  • Inadequate Information Systems, Beneficial Non-Compliance, Workarounds

Bibliographic Note

Research Unit(s) information for this publication is provided by the author(s) concerned.

Citation Format(s)

Beneficial Non-Compliance with Inadequate Information Systems. / Davison, Robert M; Wong, Louie HM; Ou, Carol XJ; Er, Mahendrawathi; Chen, Xiayu; Kayser, Ina; Prasarnphanich, Pattarawan.

ICIS 2020 Proceedings. Association for Information Systems (AIS), 2020. 1340 (International Conference on Information Systems, ICIS).

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)peer-review