Beneficial Non-Compliance with Inadequate Information Systems

Robert M Davison; Louie HM Wong; Carol XJ Ou; Mahendrawathi Er; Xiayu Chen; Ina Kayser; Pattarawan Prasarnphanich

Beneficial Non-Compliance with Inadequate Information Systems

Robert M Davison, Louie HM Wong, Carol XJ Ou, Mahendrawathi Er, Xiayu Chen, Ina Kayser, Pattarawan Prasarnphanich

Department of Information Systems

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review

1 Citation (Scopus)

49 Downloads (CityUHK Scholars)

Abstract

Organisational employees who are inadequately supported by corporate information systems nevertheless need to complete work satisfactorily. We hypothesise that the inadequacy of corporate information systems will influence employees to create workarounds that are non-compliant with respect to organisational policy requirements yet are nevertheless beneficial. We motivate and outline the theoretical basis for such beneficial but non-compliant work. We develop a moderated-mediated theoretical model that links inadequate information systems to employee workaround behaviour and explain how we will test it. We expect to present initial validating data during the conference.

Original language	English
Title of host publication	ICIS 2020 Proceedings
Publisher	Association for Information Systems
Number of pages	9
ISBN (Print)	978-1-7336325-5-3
Publication status	Published - Dec 2020
Event	41st International Conference on Information Systems (ICIS 2020): Making Digital Inclusive: Blending the Local and the Global - Virtual, Hyderabad, India Duration: 13 Dec 2020 → 16 Dec 2020 Conference number: 41 https://archives.aisconferences.org/icis2020/ https://aisel.aisnet.org/icis2020/

Publication series

Name	International Conference on Information Systems, ICIS

Conference

Conference	41st International Conference on Information Systems (ICIS 2020)
Place	India
City	Hyderabad
Period	13/12/20 → 16/12/20
Internet address	https://archives.aisconferences.org/icis2020/ https://aisel.aisnet.org/icis2020/

Bibliographical note

Research Unit(s) information for this publication is provided by the author(s) concerned.

Research Keywords

Inadequate Information Systems
Beneficial Non-Compliance
Workarounds

Publisher's Copyright Statement

COPYRIGHT TERMS OF DEPOSITED POSTPRINT FILE: © The Author(s).

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https://aisel.aisnet.org/icis2020/user_behaviors/user_behaviors/3/

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title = "Beneficial Non-Compliance with Inadequate Information Systems",

abstract = "Organisational employees who are inadequately supported by corporate information systems nevertheless need to complete work satisfactorily. We hypothesise that the inadequacy of corporate information systems will influence employees to create workarounds that are non-compliant with respect to organisational policy requirements yet are nevertheless beneficial. We motivate and outline the theoretical basis for such beneficial but non-compliant work. We develop a moderated-mediated theoretical model that links inadequate information systems to employee workaround behaviour and explain how we will test it. We expect to present initial validating data during the conference.",

keywords = "Inadequate Information Systems, Beneficial Non-Compliance, Workarounds",

author = "Davison, {Robert M} and Wong, {Louie HM} and Ou, {Carol XJ} and Mahendrawathi Er and Xiayu Chen and Ina Kayser and Pattarawan Prasarnphanich",

note = "Research Unit(s) information for this publication is provided by the author(s) concerned.; 41st International Conference on Information Systems (ICIS 2020) : Making Digital Inclusive: Blending the Local and the Global ; Conference date: 13-12-2020 Through 16-12-2020",

year = "2020",

month = dec,

language = "English",

isbn = "978-1-7336325-5-3",

series = "International Conference on Information Systems, ICIS",

publisher = "Association for Information Systems",

booktitle = "ICIS 2020 Proceedings",

address = "United States",

url = "https://archives.aisconferences.org/icis2020/, https://aisel.aisnet.org/icis2020/",

}

Davison, RM , Wong, LHM, Ou, CXJ, Er, M, Chen, X, Kayser, I & Prasarnphanich, P 2020, Beneficial Non-Compliance with Inadequate Information Systems. in ICIS 2020 Proceedings., 1340, International Conference on Information Systems, ICIS, Association for Information Systems, 41st International Conference on Information Systems (ICIS 2020), Hyderabad, India, 13/12/20. <https://aisel.aisnet.org/icis2020/user_behaviors/user_behaviors/3/>

Beneficial Non-Compliance with Inadequate Information Systems. / Davison, Robert M ; Wong, Louie HM; Ou, Carol XJ et al.
ICIS 2020 Proceedings. Association for Information Systems, 2020. 1340 (International Conference on Information Systems, ICIS).

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review

TY - GEN

T1 - Beneficial Non-Compliance with Inadequate Information Systems

AU - Davison, Robert M

AU - Wong, Louie HM

AU - Ou, Carol XJ

AU - Er, Mahendrawathi

AU - Chen, Xiayu

AU - Kayser, Ina

AU - Prasarnphanich, Pattarawan

N1 - Conference code: 41

PY - 2020/12

Y1 - 2020/12

N2 - Organisational employees who are inadequately supported by corporate information systems nevertheless need to complete work satisfactorily. We hypothesise that the inadequacy of corporate information systems will influence employees to create workarounds that are non-compliant with respect to organisational policy requirements yet are nevertheless beneficial. We motivate and outline the theoretical basis for such beneficial but non-compliant work. We develop a moderated-mediated theoretical model that links inadequate information systems to employee workaround behaviour and explain how we will test it. We expect to present initial validating data during the conference.

AB - Organisational employees who are inadequately supported by corporate information systems nevertheless need to complete work satisfactorily. We hypothesise that the inadequacy of corporate information systems will influence employees to create workarounds that are non-compliant with respect to organisational policy requirements yet are nevertheless beneficial. We motivate and outline the theoretical basis for such beneficial but non-compliant work. We develop a moderated-mediated theoretical model that links inadequate information systems to employee workaround behaviour and explain how we will test it. We expect to present initial validating data during the conference.

KW - Inadequate Information Systems

KW - Beneficial Non-Compliance

KW - Workarounds

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UR - https://www.scopus.com/record/pubmetrics.uri?eid=2-s2.0-85103454789&origin=recordpage

M3 - RGC 32 - Refereed conference paper (with host publication)

SN - 978-1-7336325-5-3

T3 - International Conference on Information Systems, ICIS

BT - ICIS 2020 Proceedings

PB - Association for Information Systems

T2 - 41st International Conference on Information Systems (ICIS 2020)

Y2 - 13 December 2020 through 16 December 2020

ER -

Beneficial Non-Compliance with Inadequate Information Systems

Abstract

Publication series

Conference

Bibliographical note

Research Keywords

Publisher's Copyright Statement

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