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Artificial Intelligence-Assisted Chatbots and Virtual Therapists

  • Hester Chow

Research output: Chapters, Conference Papers, Creative and Literary WorksChapter in research book/monograph/textbook (Author)peer-review

Abstract

This chapter explores the evolution and role of artificial intelligence (AI)-assisted chatbots in mental health care, with a particular focus on their relevance to cognitive behavioural therapy (CBT). The chapter introduces a conceptual model of the various types of chatbots, providing examples of their clinical applications, and examines how AI is embedded within these systems. It also discusses the potential opportunities and risks associated with AI-assisted chatbots, such as improving accessibility to care while addressing concerns around ethical use and reliability. The chapter concludes by identifying research directions for further integrating chatbots into CBT, emphasising their potential to complement traditional therapeutic approaches and expand access to mental health services. © 2026 Olive K. L. Woo
Original languageEnglish
Title of host publicationArtificial Intelligence in Cognitive Behavioural Therapy
Subtitle of host publicationA Guide for Mental Health Professionals
Place of PublicationNew York
PublisherChapman and Hall/CRC
Chapter6
Pages118-134
ISBN (Electronic)9781003531166
ISBN (Print)9781032871547, 9781032871516
DOIs
Publication statusPublished - Nov 2025

Bibliographical note

Research Unit(s) information for this publication is provided by the author(s) concerned.

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 3 - Good Health and Well-being
    SDG 3 Good Health and Well-being

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