Antecedents of employees’ extended use of enterprise systems : An integrative view of person, environment, and technology
Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
Author(s)
Detail(s)
Original language | English |
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Pages (from-to) | 104-120 |
Journal / Publication | International Journal of Information Management |
Volume | 39 |
Online published | 13 Dec 2017 |
Publication status | Published - Apr 2018 |
Externally published | Yes |
Link(s)
Abstract
Employees’ extended use of enterprise systems becomes an important concern for firms striving to reap benefits from IT investment. This paper proposes a person-environment-technology (PET) research model to explain how system self-efficacy, leader-member exchange, and system modularity, jointly impact employees’ extended use. The model is tested with a survey on enterprise system users in six firms which have already implemented enterprise resource planning (ERP) systems, and several meaningful findings are yielded. First, except for leader-member exchange, both system self-efficacy and modularity are found to positively and directly affect extended use. Second, leader-member exchange, rather than exerting a direct effect, can positively moderate the effects of system self-efficacy and modularity on extended use. Third, system modularity can strengthen the relationship between system self-efficacy and employees’ extended use.The limitations and implications for research and practice are discussed.
Research Area(s)
- Extended use, Interaction, Leader-member exchange, System modularity, System self-efficacy
Citation Format(s)
Antecedents of employees’ extended use of enterprise systems: An integrative view of person, environment, and technology. / Peng, Zeyu; Sun, Yongqiang; Guo, Xitong.
In: International Journal of Information Management, Vol. 39, 04.2018, p. 104-120.
In: International Journal of Information Management, Vol. 39, 04.2018, p. 104-120.
Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review