Antecedents and Consequences of Customer Engagement in Online Brand Communities in Social Networking Sites

Research output: Conference PapersRGC 32 - Refereed conference paper (without host publication)peer-review

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Detail(s)

Original languageEnglish
Publication statusPublished - 30 Mar 2012

Conference

Title2012 International Conference on e-Commerce, e-Administration, e-Society, e-Education, and e-Technology
PlaceChina
Period30 March - 1 April 2012

Citation Format(s)

Antecedents and Consequences of Customer Engagement in Online Brand Communities in Social Networking Sites. / ZHENG, Xiabing; CHEUNG, Christy M. K.; LEE, Matthew K. O.
2012. Paper presented at 2012 International Conference on e-Commerce, e-Administration, e-Society, e-Education, and e-Technology, China.

Research output: Conference PapersRGC 32 - Refereed conference paper (without host publication)peer-review