Analyzing ecology of Internet marketing in small- and medium-sized enterprises (SMEs) with unsupervised-learning algorithm

Hon Keung Yau*, Ho Yi Horace Tang

*Corresponding author for this work

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    3 Citations (Scopus)

    Abstract

    Internet marketing is a business imperative due to the irrevocable and unstoppable trend of Internet. In this paper, we propose the methodology of unsupervised learning algorithm to apply on the survey data of Internet marketing. Hidden relationships among critical factors in the model are examined using PC-algorithm. To analyze the ecology of Internet marketing in small-and-medium enterprises, similar commercial organizations are grouped into segments by K-means clustering for studying their characteristics. The last methodology is to perform two levels of clustering using self-organizing map and K-means algorithm to save computational cost for massive data instances. The analytical result describes the overview of the Internet usage under stiff-competition business environment which is beneficial to management level to make a more appropriate decision to upload the existing marketing activities online.
    Original languageEnglish
    Pages (from-to)53-61
    JournalJournal of Marketing Analytics
    Volume6
    Issue number2
    Online published2 May 2018
    DOIs
    Publication statusPublished - Jun 2018

    Research Keywords

    • Internet marketing
    • K-mean clustering
    • SMEs
    • SOM
    • Unsupervised-learning algorithm

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