An Analysis of Intercultural Organizational Communication in Multinational Corporations

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Original languageEnglish
Publication statusPublished - 1995


This paper focuses on the adjustments expatriate managers make in their communication styles and methods and the ways in which the local Chinese personnel respond to these adjustments. The adjustments vary according to the expatriates' language skills and their cultural knowledge. Three distinct "communication zones" are identified. The communication process was found to be distinctively different in these zones, and different factors contributed to or retarded communication effectiveness in each zone