Ambivalences and dilemmas in handling family violence cases among youth workers in Hong Kong

This qualitative study investigates practice problems experienced by youth workers as they handled family violence cases. The findings show that practice problems experienced by youth workers in handling family violence cases might include: (at the individual level) role confusion, lack of sufficient knowledge and skills, and ethical tensions; (at the messo level) problems of multi-agency coordination; and (at the structural level) high risks associated with the impoverished community where they worked. It is recommended that the competence of youth workers in dealing with family violence cases could be enhanced through better training and multi-agency collaboration.