TY - JOUR
T1 - Accounting for the value of performance measurement from the perspective of midwestern mayors
AU - Ho, Alfred Tat-Kei
N1 - Publication details (e.g. title, author(s), publication statuses and dates) are captured on an “AS IS” and “AS AVAILABLE” basis at the time of record harvesting from the data source. Suggestions for further amendments or supplementary information can be sent to [email protected].
PY - 2006/4
Y1 - 2006/4
N2 - This article studies the decades-long question, "Does performance measurement matter?" by examining how and why Midwest mayors perceive value in performance measurement. The results show that the tool is perceived positively, but its impact on decision making depends on whether performance measurement is integrated into strategic planning, goal setting, and internal communication between city council members and departmental staff and on whether major stakeholders are involved in developing performance measures. The article discusses the implications for future results-oriented reforms and concludes that simply reporting performance information in budgetary or public documents is not enough. Rather, a more comprehensive look at the implementation issues of performance measurement and performance budgeting is necessary.
AB - This article studies the decades-long question, "Does performance measurement matter?" by examining how and why Midwest mayors perceive value in performance measurement. The results show that the tool is perceived positively, but its impact on decision making depends on whether performance measurement is integrated into strategic planning, goal setting, and internal communication between city council members and departmental staff and on whether major stakeholders are involved in developing performance measures. The article discusses the implications for future results-oriented reforms and concludes that simply reporting performance information in budgetary or public documents is not enough. Rather, a more comprehensive look at the implementation issues of performance measurement and performance budgeting is necessary.
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U2 - 10.1093/jopart/mui046
DO - 10.1093/jopart/mui046
M3 - RGC 21 - Publication in refereed journal
SN - 1053-1858
VL - 16
SP - 217
EP - 237
JO - Journal of Public Administration Research and Theory
JF - Journal of Public Administration Research and Theory
IS - 2
ER -