Acceptance of Tools for Electronic Citizen Participation

Michael Sachs; Judith Schossböck

doi:10.1007/978-3-030-27397-2_4

Acceptance of Tools for Electronic Citizen Participation

Michael Sachs^*
, Judith Schossböck^*

^*Corresponding author for this work

Department of Media and Communication

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review

4 Citations (Scopus)

Abstract

In order to motivate diverse user groups to participate in e-participation, platform designers are keen to offer attractive communication formats in combination with modern tools and suitable forms of online identification. This does not come without difficulties, as individual users prefer different solutions. Research on tools and electronic identification in this context has investigated the appropriateness of different e-IDs for different stages of e-participation. In this respect, this paper offers three contributions to questions of technology application and acceptance in e-participation: Firstly, it showcases two scenarios from a platform simulation on different levels of e-participation. Secondly, the authors present results on the acceptance of these scenarios and tools based on questionnaires and usability tests. Thirdly, viewpoints from interviews with key stakeholders for e-participation in governance and politics are included. Results shall be useful for the future design and implementation of e-participation platforms.

Original language	English
Title of host publication	Electronic Participation
Subtitle of host publication	11th IFIP WG 8.5 International Conference, ePart 2019, Proceedings
Editors	Panos Panagiotopoulos, Noella Edelmann, Olivier Glassey, Gianluca Misuraca, Peter Parycek, Thomas Lampoltshammer, Barbara Re
Place of Publication	Cham
Publisher	Springer
Pages	35-46
ISBN (Electronic)	978-3-030-27397-2
ISBN (Print)	978-3-030-27396-5
DOIs	https://doi.org/10.1007/978-3-030-27397-2_4
Publication status	Published - 2019
Event	EGOV2019 – Joint conference EGOV-CeDEM-EPART 2019 - University of Camerino, San Benedetto del Tronto, Italy Duration: 2 Sept 2019 → 4 Sept 2019 http://dgsoc.org/egov-2019/

Publication series

Name	Lecture Notes in Computer Science
Publisher	Springier, Cham
Volume	11686

Conference

Conference	EGOV2019 – Joint conference EGOV-CeDEM-EPART 2019
Place	Italy
City	San Benedetto del Tronto
Period	2/09/19 → 4/09/19
Internet address	http://dgsoc.org/egov-2019/

Bibliographical note

Full text of this publication does not contain sufficient affiliation information. With consent from the author(s) concerned, the Research Unit(s) information for this record is based on the existing academic department affiliation of the author(s).

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 16 Peace, Justice and Strong Institutions

Research Keywords

E-Participation
Decision-making
Identification
Trust
Usability

Policy Impact

Cited in Policy Documents

Access Output

10.1007/978-3-030-27397-2_4

Other Access Options

Check CityUHK Library

Permanent Link

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Cite this

Sachs, M., & Schossböck, J. (2019). Acceptance of Tools for Electronic Citizen Participation. In P. Panagiotopoulos, N. Edelmann, O. Glassey, G. Misuraca, P. Parycek, T. Lampoltshammer, & B. Re (Eds.), Electronic Participation: 11th IFIP WG 8.5 International Conference, ePart 2019, Proceedings (pp. 35-46). (Lecture Notes in Computer Science ; Vol. 11686). Springer . https://doi.org/10.1007/978-3-030-27397-2_4

Sachs, Michael ; Schossböck, Judith. / Acceptance of Tools for Electronic Citizen Participation. Electronic Participation: 11th IFIP WG 8.5 International Conference, ePart 2019, Proceedings. editor / Panos Panagiotopoulos ; Noella Edelmann ; Olivier Glassey ; Gianluca Misuraca ; Peter Parycek ; Thomas Lampoltshammer ; Barbara Re. Cham : Springer , 2019. pp. 35-46 (Lecture Notes in Computer Science ).

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doi = "10.1007/978-3-030-27397-2\_4",

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Sachs, M & Schossböck, J 2019, Acceptance of Tools for Electronic Citizen Participation. in P Panagiotopoulos, N Edelmann, O Glassey, G Misuraca, P Parycek, T Lampoltshammer & B Re (eds), Electronic Participation: 11th IFIP WG 8.5 International Conference, ePart 2019, Proceedings. Lecture Notes in Computer Science , vol. 11686, Springer , Cham, pp. 35-46, EGOV2019 – Joint conference EGOV-CeDEM-EPART 2019
, San Benedetto del Tronto, Italy, 2/09/19. https://doi.org/10.1007/978-3-030-27397-2_4

Acceptance of Tools for Electronic Citizen Participation. / Sachs, Michael; Schossböck, Judith.
Electronic Participation: 11th IFIP WG 8.5 International Conference, ePart 2019, Proceedings. ed. / Panos Panagiotopoulos; Noella Edelmann; Olivier Glassey; Gianluca Misuraca; Peter Parycek; Thomas Lampoltshammer; Barbara Re. Cham: Springer , 2019. p. 35-46 (Lecture Notes in Computer Science ; Vol. 11686).

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review

TY - GEN

T1 - Acceptance of Tools for Electronic Citizen Participation

AU - Sachs, Michael

AU - Schossböck, Judith

N1 - Full text of this publication does not contain sufficient affiliation information. With consent from the author(s) concerned, the Research Unit(s) information for this record is based on the existing academic department affiliation of the author(s).

PY - 2019

Y1 - 2019

N2 - In order to motivate diverse user groups to participate in e-participation, platform designers are keen to offer attractive communication formats in combination with modern tools and suitable forms of online identification. This does not come without difficulties, as individual users prefer different solutions. Research on tools and electronic identification in this context has investigated the appropriateness of different e-IDs for different stages of e-participation. In this respect, this paper offers three contributions to questions of technology application and acceptance in e-participation: Firstly, it showcases two scenarios from a platform simulation on different levels of e-participation. Secondly, the authors present results on the acceptance of these scenarios and tools based on questionnaires and usability tests. Thirdly, viewpoints from interviews with key stakeholders for e-participation in governance and politics are included. Results shall be useful for the future design and implementation of e-participation platforms.

AB - In order to motivate diverse user groups to participate in e-participation, platform designers are keen to offer attractive communication formats in combination with modern tools and suitable forms of online identification. This does not come without difficulties, as individual users prefer different solutions. Research on tools and electronic identification in this context has investigated the appropriateness of different e-IDs for different stages of e-participation. In this respect, this paper offers three contributions to questions of technology application and acceptance in e-participation: Firstly, it showcases two scenarios from a platform simulation on different levels of e-participation. Secondly, the authors present results on the acceptance of these scenarios and tools based on questionnaires and usability tests. Thirdly, viewpoints from interviews with key stakeholders for e-participation in governance and politics are included. Results shall be useful for the future design and implementation of e-participation platforms.

KW - E-Participation

KW - Decision-making

KW - Identification

KW - Trust

KW - Usability

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DO - 10.1007/978-3-030-27397-2_4

M3 - RGC 32 - Refereed conference paper (with host publication)

SN - 978-3-030-27396-5

T3 - Lecture Notes in Computer Science

SP - 35

EP - 46

BT - Electronic Participation

A2 - Panagiotopoulos, Panos

A2 - Edelmann, Noella

A2 - Glassey, Olivier

A2 - Misuraca, Gianluca

A2 - Parycek, Peter

A2 - Lampoltshammer, Thomas

A2 - Re, Barbara

PB - Springer

CY - Cham

T2 - EGOV2019 – Joint conference EGOV-CeDEM-EPART 2019<br/>

Y2 - 2 September 2019 through 4 September 2019

ER -

Sachs M, Schossböck J. Acceptance of Tools for Electronic Citizen Participation. In Panagiotopoulos P, Edelmann N, Glassey O, Misuraca G, Parycek P, Lampoltshammer T, Re B, editors, Electronic Participation: 11th IFIP WG 8.5 International Conference, ePart 2019, Proceedings. Cham: Springer . 2019. p. 35-46. (Lecture Notes in Computer Science ). Epub 2019 Jul 26. doi: 10.1007/978-3-030-27397-2_4

Acceptance of Tools for Electronic Citizen Participation

Abstract

Publication series

Conference

Bibliographical note

UN SDGs

Research Keywords

Policy Impact

Access Output

Other Access Options

Permanent Link

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