Acceptance of Online Mapping Technology among Older Adults: Technology Acceptance Model with Facilitating Condition, Compatibility, and Self-Satisfaction

Siu Shing Man; Yingqian Guo; Alan Hoi Shou Chan; Huiping Zhuang

doi:10.3390/ijgi11110558

Acceptance of Online Mapping Technology among Older Adults : Technology Acceptance Model with Facilitating Condition, Compatibility, and Self-Satisfaction

Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review

Overview

1 Scopus Citations

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Author(s)

Siu Shing Man
Yingqian Guo
Alan Hoi Shou Chan
Huiping Zhuang

Related Research Unit(s)

Detail(s)

Original language	English
Article number	558
Journal / Publication	ISPRS International Journal of Geo-Information
Volume	11
Issue number	11
Online published	9 Nov 2022
Publication status	Published - Nov 2022

Link(s)

DOI	DOI https://doi.org/10.3390/ijgi11110558 Final Published version
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Attachment(s)	Documents 123031516.pdf Final Published version, 743 KB, PDF Publisher's Copyright Statement This full text is made available under CC-BY 4.0. https://creativecommons.org/licenses/by/4.0/
Link to Scopus	https://www.scopus.com/record/display.uri?eid=2-s2.0-85141667873&origin=recordpage
Permanent Link	https://scholars.cityu.edu.hk/en/publications/publication(0489e7e6-cb3d-4ccd-9508-814c8ed6ff87).html

Abstract

The benefits of traveling for older adults are extensively supported in the literature. Online mapping technology (OMT) is one of the most widely used applications by people during traveling. This study aimed to obtain insight into the acceptance of OMT among older adults. Additionally, an OMT acceptance model for older adults was developed in this study by integrating facilitating condition (FC), compatibility (COM), and self-satisfaction (SS) into the technology acceptance model (TAM). In this study, structural equation modeling was applied to the test of the OMT acceptance model. This study adopted a cross-sectional structured questionnaire survey for collecting quantitative data from older adults in China. Four hundred and sixteen Chinese older adults were involved in this survey. This study found that TAM was useful to explain the OMT acceptance among older adults. Additionally, FC was confirmed to be a positive factor in determining the perceived ease of use, while COM and SS were found to positively influence perceived usefulness. The results of this study are helpful for OMT developers to design OMT and adopt measures to enhance the use of OMT among older adults, thereby increasing their travel frequency.