A three-phase QFD-based framework for identifying key passenger needs to improve satisfaction with the seat of high-speed rail in China
- Qiang Yang
- , Catherine Y.P. Chan
- , Kwai-sang Chin
- , Yan-lai Li*
*Corresponding author for this work
Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
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(Scopus)