TY - GEN
T1 - A Text Mining Application in Operation Management Course Teaching
AU - Qu, Yingying
AU - Liang, Zihang
AU - Xie, Wenxiu
AU - Cao, Xinyu
PY - 2019/9
Y1 - 2019/9
N2 - Sharing bicycle, as one of the hottest and newest industries in recent years, has drawn much dramatic attention from society. In the operation management course in this paper, students are expected to analyze the interview texts and investigate the problems occurred in sharing bicycle with corresponding suggestions. A list of interview texts from sharing bicycle users in Guangzhou Higher Education Mega Center are collected and analyzed. TF-IDF, as a widely used text mining method, is applied to extract frequently used key words for a qualitative analysis. Finally, ten key problems are identified and summarized, which provide government suggestions about supervision, such as user-centered management, user experience improvement, user interest protection, and deposit management.
AB - Sharing bicycle, as one of the hottest and newest industries in recent years, has drawn much dramatic attention from society. In the operation management course in this paper, students are expected to analyze the interview texts and investigate the problems occurred in sharing bicycle with corresponding suggestions. A list of interview texts from sharing bicycle users in Guangzhou Higher Education Mega Center are collected and analyzed. TF-IDF, as a widely used text mining method, is applied to extract frequently used key words for a qualitative analysis. Finally, ten key problems are identified and summarized, which provide government suggestions about supervision, such as user-centered management, user experience improvement, user interest protection, and deposit management.
KW - Content analysis
KW - Operation management course
KW - Text mining
KW - TF-IDF
UR - https://www.scopus.com/pages/publications/85080881909
UR - https://www.scopus.com/record/pubmetrics.uri?eid=2-s2.0-85080881909&origin=recordpage
U2 - 10.1007/978-3-030-38778-5_28
DO - 10.1007/978-3-030-38778-5_28
M3 - RGC 32 - Refereed conference paper (with host publication)
SN - 9783030387778
T3 - Lecture Notes in Computer Science
SP - 257
EP - 266
BT - Emerging Technologies for Education - 4th International Symposium, SETE 2019, held in Conjunction with ICWL 2019, Revised Selected Papers
A2 - Popescu, Elvira
A2 - Hao, Tianyong
A2 - Hsu, Ting-Chia
PB - Springer
T2 - 4th International Symposium on Emerging Technologies for Education (SETE 2019)
Y2 - 23 September 2019 through 25 September 2019
ER -