A study of passengers' loyalty in a Hong Kong franchised bus company

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalpeer-review

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Original languageEnglish
Pages (from-to)78 - 87
Journal / PublicationJournal of Business and Policy Research
Volume7
Issue number3
Publication statusPublished - 12 Sept 2012