A Social Media Reconciliation Model (SMRC) to support Digital Reconciliation

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journal

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Original languageEnglish
Journal / PublicationPeace Review
Publication statusAccepted/In press/Filed - 3 Oct 2019


Social Media (SM) scholars widely agree on its effectiveness to foster citizens’ civic and political activism. Espoused on connective theoretical assumptions; we connote that SM platforms can be used as tools that foster reconciliation among conflicting parties or communities connected through SM. In this article, a three step model process for digital reconciliation is proposed. The proposed three step SMRC model constitutes SM as an interactive tool; information processing and the intervention process.