A reductionistic or holistic approach? The impacts of fit patterns of supplier and customer integration on company and supply chain performance

Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

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Author(s)

  • Qianwen Wang
  • Xu Liu
  • Miao Hu
  • Baofeng Huo

Related Research Unit(s)

Detail(s)

Original languageEnglish
Article number109265
Journal / PublicationInternational Journal of Production Economics
Volume273
Online published8 May 2024
Publication statusPublished - Jul 2024

Abstract

The increasing prevalence and complexity of supply chain integration raise a question on how to concurrently adopt different dimensions of integration rather than a singular dimension. While extant literature extensively examined the isolated impacts of supplier and customer integration on performance, the exploration of conceptualizing and evaluating the fit between supplier and customer integration remains an issue under active investigation. Drawing on the dynamic capability view, this study conceptualizes and operationalizes fit patterns (e.g., fit as moderation and matching) of supplier and customer integration to understand the synergistic effects of supplier and customer integration on both company and supply chain performance and establish dynamic capabilities containing fit sensing, seizing, and transformation. Using the survey data collected from 824 firms from China Mainland, Hong Kong, and Taiwan, the study reveals distinct effects of two fit patterns on company and supply chain performance. Fit as moderation is positively related to both company and supply chain performance, while fit as matching is negatively related to company performance and is not significantly related to supply chain performance. This study offers profound insights into how to adopt supplier and customer integration concurrently in an efficient and effective manner and provides guidelines for practitioners. © 2024 Elsevier B.V. All rights reserved.

Research Area(s)

  • Supplier integration, Customer integration, Supply chain fit, Dynamic capability

Citation Format(s)

A reductionistic or holistic approach? The impacts of fit patterns of supplier and customer integration on company and supply chain performance. / Wang, Qianwen; Liu, Xu; Hu, Miao et al.
In: International Journal of Production Economics, Vol. 273, 109265, 07.2024.

Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review