A Hierarchical Perspective of Employees’ Knowledge Sharing Behaviors : A Two-Phase Study

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalpeer-review

View graph of relations

Author(s)

Related Research Unit(s)

Detail(s)

Original languageEnglish
Article number2
Journal / PublicationGlobal Advances in Business Communication
Volume6
Issue number1
Publication statusPublished - 2017

Abstract

This paper examines whether and how mid-level employees differ in their communication behaviors when sharing knowledge with targets from different hierarchical positions in an organization via a two-phase study design. The first phase of study involves semi-structured interviews with fifteen mid-level employees working in small- and medium-sized enterprises to explore how they behaved in different scenarios of knowledge sharing. Results showed that there are significant differences in their behaviors among different situations. A second-phase study was then conducted to statistically verify the effect of the three identified factors - efficiency concerns, compliance with social norms, and consideration of relationship – on employees’ knowledge sharing behaviors. Theoretically, the paper adds a new determinant to explain employees’ knowledge sharing behaviors. In practice, it informs managers about the important considerations employees would take into account when invited to participate in knowledge sharing.

Bibliographic Note

Full text of this publication does not contain sufficient affiliation information. With consent from the author(s) concerned, the Research Unit(s) information for this record is based on the existing academic department affiliation of the author(s).