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A Critical Review of Online Consumer Behavior: Empirical Research

  • Christy MK Cheung
  • , Gloria WW Chan
  • , Moez Limayem

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 12 - Chapter in an edited book (Author) › peer-review

Abstract

Empirical research on online consumer theory has been examined under diverse contexts over the years. Although researchers from a variety of business disciplines have made significant progress over the past few years, the scope of these studies is rather broad, the studies appear relatively fragmented and no unifying theoretical framework is found in this area. In view of this, this study attempts to provide an exhaustive review of prior theoretical literature and to provide an integrative model of online consumer behavior. This framework not only provides us with a cohesive view of online consumer behavior, but also serves as a salient guideline for researchers in this area. The paper is concluded with a research agenda for future studies. © 2008 by IGI Global. All rights reserved.
Original languageEnglish
Title of host publicationEnd-User Computing: Concepts, Methodologies, Tools, and Applications
PublisherIGI Global Publishing
Pages2038-2055
ISBN (Print)9781599049465, 9781599049458
DOIs
Publication statusPublished - 1 Jan 2008

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