Prof. Ziguang CHEN (陳子光)

Research Output

  1. 2012
  2. Published

    Chinese hotel employees in the smiling masks: roles of job satisfaction, burnout, and supervisory support in relationships between emotional labor and performance

    Chen, Z., Sun, H., Lam, W., Hu, Q., Huo, Y. & Zhong, J. A., Feb 2012, In : International Journal of Human Resource Management. 23, 4, p. 826-845

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journal

    Scopus citations: 50
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  3. 2011
  4. Published

    Relationship between leader-member exchange and organizational citizenship behaviors: Examining the moderating role of empowerment

    Zhong, J. A., Lam, W. & Chen, Z., Sep 2011, In : Asia Pacific Journal of Management. 28, 3, p. 609-626

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journal

    Scopus citations: 24
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  5. Published

    Exploring the mechanisms of the effect of p-j fit on service quality and psychological well-being

    Lam, W., Huo, Y. & Chen, Z., 12 Aug 2011.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)

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  6. Published

    The effect of supervisors' aggressive humor on employees' strain and addictive behaviors

    HUO, Y., Lam, W. & Chen, Z., 12 Aug 2011.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)

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  7. Published

    LMX, coaching attributions, and employee performance

    Sue-Chan, C., Chen, Z. & Lam, W., Aug 2011, In : Group and Organization Management. 36, 4, p. 466-498

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journal

    Scopus citations: 19
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  8. Published

    Neuroticism and emotional labor: The mediating role of job feedback

    ZHONG, J. A., CAO, Z., HUO, Y., CHEN, Z., LAM, W. & ZHANG, M., 2011, In : Social Behavior and Personality.

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journal

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  9. 2010
  10. Published

    Am I the only one who is laughed by the supervisor? Supervisors' aggressive humor on subordinates' stress and addictive behaviors

    Huo, Y., Lam, W. & CHEN, Z., 12 Dec 2010.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)

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  11. Published

    When should I speak out to my peers? Relationship quality, task interdependence, and voice behavior

    LIU, W., LAM, W. & CHEN, Z., 6 Aug 2010.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)

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  12. Published

    Why do we need someone who is fit to serve? Person-job fit, customer desirability, and emotional labor

    LAM, W., HUO, Y. & CHEN, Z., 4 Aug 2010.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)

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  13. Published

    人的資源管理の日本的特質:管理スキル発揮パターンと HRM の戦略的側面に 焦 点をあてて

    CHEN, Z., TAKEUCHI, N. & LAM, W., Jul 2010, Globalization, Localization, and Japanese Studies in the Asia-Pacific Region. Baxter, J. C. (ed.). Japan: 国際日本文化研究センター, Vol. 3. p. 247-260

    Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)12_Chapter in an edited book (Author)

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  14. Published

    The effects of person-job fit, emotional labor, and social desirability on psychological well-being and service quality

    LAM, W., HUO, Y. & CHEN, Z., 16 Jun 2010.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)

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  15. Published

    Leadership justice, negative organizational behaviors, and the mediating effect of affective commitment

    Duan, J., Lam, W., Chen, Z. & Zhong, J. A., 2010, In : Social Behavior and Personality. 38, 9, p. 1287-1296

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journal

    Scopus citations: 6
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  16. 2009
  17. Published

    Coping with an emerging market competition through strategy-human resource alignment: Case study evidence from five leading Japanese manufacturers in the People's Republic of China

    Takeuchi, N., Chen, Z. & Lam, W., Dec 2009, In : International Journal of Human Resource Management. 20, 12, p. 2454-2470

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journal

    Scopus citations: 10
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  18. Published

    I will help when I have the power to help

    LAM, W. & CHEN, Z., 16 Apr 2009.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)

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  19. Published

    Perceived human resource management practices and intention to leave of employees: The mediating role of organizational citizenship behaviour in a Sino-Japanese joint venture

    Lam, W., Chen, Z. & Takeuchi, N., 2009, In : International Journal of Human Resource Management. 20, 11, p. 2250-2270

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journal

    Scopus citations: 59
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  20. 2008
  21. Published

    A study of karaoke girls

    CHEN, Z. & LAM, W., 8 Aug 2008.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)31B_Invited conference paper (non-refereed items)

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  22. Published

    Emotional labor and work performance: Job satisfaction, burnout, and supervisory support

    LAM, W., CHEN, Z., HU, Q. & ZHONG, J. A., 8 Aug 2008.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)

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  23. Published

    The Mediating Role of Trustworthiness in the Relationship Between Leader/Member Behavior and LMX

    SUE-CHAN, C., Au, A., Chen, Z. & Hackett, R. D., 8 Aug 2008.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)

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  24. Published

    Emotional labor and work performance: The roles of job satisfaction, burnout, and supervisory emotional support

    LAM, W. & CHEN, Z., 14 Jul 2008.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)

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  25. Published

    Leader-member exchange and helping behavior: Roles of empowerment

    CHEN, Z. & LAM, W., 14 Jul 2008.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)

    Check@CityULib