Prof. Ziguang CHEN (陳子光)

Research Output

  1. 2019
  2. Published

    When Do Frontline Hospitality Employees Take Charge? Prosocial Motivation, Taking Charge, and Job Performance: The Moderating Role of Job Autonomy

    Cai, Z., Huo, Y., Lan, J., Chen, Z. & Lam, W., 1 Aug 2019, In : Cornell Hospitality Quarterly. 60, 3, p. 237-248

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalNot applicablepeer-review

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  3. Published

    Standing in my customer's shoes: Effects of customer-oriented perspective taking on proactive service performance

    Huo, Y., Chen, Z., Lam, W. & Woods, S. A., Jun 2019, In : Journal of Occupational and Organizational Psychology. 92, 2, p. 255-280

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalNot applicablepeer-review

    Scopus citations: 2
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  4. 2018
  5. Published

    Who is fit to serve? Person–job/organization fit, emotional labor, and customer service performance

    Lam, W., Huo, Y. & Chen, Z., Mar 2018, In : Human Resource Management. 57, 2, p. 483-497

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalNot applicablepeer-review

    Scopus citations: 7
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  6. 2017
  7. Published

    When too little or too much hurts: Evidence for a curvilinear relationship between team faultlines and performance

    Chen, S., Wang, D., Zhou, Y., Chen, Z. & Wu, D., Dec 2017, In : Asia Pacific Journal of Management. 34, 4, p. 931-950

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalNot applicablepeer-review

    Scopus citations: 11
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  8. 2016
  9. Published

    How Do I Stay Proactive? Examining the Effect of Proactive Behavior and Breaks on Fatigue

    Kan, O., Wing, L., Bonnie Hayden, C. & Ziguang, C., 7 Dec 2016.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)Not applicablepeer-review

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  10. Published

    LMX-TMX (In)congruence in Newcomers' Feedback Seeking Behavior and Job Performance

    Lan, J., HUO, Y., Cai, Z., CHEN, Z. & Lam, W., Aug 2016.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)31A_Invited conference paper (refereed items)Invitedpeer-review

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  11. Published

    The Effect of Authority from Different Sources on Employees’ Psychological and Behavioral Outcomes

    HUO, Y., CHEN, Z. & DU, Y., 15 Jun 2016.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)Not applicablepeer-review

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  12. 2015
  13. Published

    The Effects of Attributions of the Motives for Other's Effort on LMX Development

    LAM, W., CHEN, Z., QURESHI, I. & HUO, Y., 7 Aug 2015.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)Not applicablepeer-review

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  14. Published

    Dynamic Processes of Interactions between Leaders and Subordinates

    Lam, W., CHEN, Z., Qureshi, I. & Huo, Y., 20 May 2015.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)Not applicablepeer-review

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  15. Published

    Why Do We Need Someone Who Is Fit to Serve? Interactive Effects of P-J Fit and P-O Fit on Customer Service Performance

    Lam, W., Huo, Y. & CHEN, Z., 20 May 2015.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)Not applicablepeer-review

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  16. Published

    How and When Peers’ Positive Mood Influences Employees’ Voice

    Liu, W., Tangirala, S., Lam, W., Chen, Z., Jia, R. T. & Huang, X., May 2015, In : Journal of Applied Psychology. 100, 3, p. 976-989

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalNot applicablepeer-review

    Scopus citations: 27
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  17. 2014
  18. Published

    Hedonic Evaluation over Short and Long Retention Intervals: The Mechanism of the Peak-End Rule

    Geng, X., CHEN, Z., Lam, W. & Zheng, Q., 12 Dec 2014.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)Not applicablepeer-review

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  19. Published

    Linking Support for Creativity and Creative Behavior: The Influence of Intrinsic Motivation and Openness to Experience

    Du, Y., CHEN, Z. & Zou, H., 12 Dec 2014.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)Not applicablepeer-review

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  20. Published

    Polyculture and the International Perspective of Human Capital

    CHEN, Z., 12 Dec 2014.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)Not applicablepeer-review

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  21. Published

    The joint effects of perspective taking and proactive personality on customer service performance

    Huo, Y., Lam, W. & Chen, Z., Aug 2014, Academy of Management Proceedings 2014. Academy of Management, p. 837-842 (74th Annual Meeting of the Academy of Management, AOM 2014).

    Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)Not applicablepeer-review

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  22. Published

    Examining the Role of Short Break on Proactive Behavior: A Self-Regulatory Resource Perspective

    Ouyang, K., Lam, W., CHEN, Z. & Shen, L., 16 Jul 2014.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)Not applicablepeer-review

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  23. Published

    Examining individual differences and proactive behavior: A cultural perspective

    OUYANG, K., LAM, W. & CHEN, Z., 17 May 2014.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)Not applicablepeer-review

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  24. Published

    Abusive supervision and proactivity: A social identity perspective

    OUYANG, K., LAM, W. & CHEN, Z., 15 May 2014.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)Not applicablepeer-review

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  25. Published

    Proactive personality and customer service performance

    HUO, Y., CHEN, Z. & LAM, W., 15 May 2014.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)Not applicablepeer-review

    Check@CityULib
  26. 2013
  27. Published

    The effects of authority from job position and supervisors on job satisfaction and work performance

    CHEN, Z., LAM, W. & HUO, Y., 9 Sep 2013.

    Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)Not applicablepeer-review

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