Prof. YANG Zhilin (楊志林)

Research Output

  1. 2003
  2. Published

    Asymmetrical Impact of Trustworthiness Attributes on Trust, Perceived Value and Purchase Intention: A Conceptual Framework for Cross-cultural Study on Consumer Perception of Online Auction

    Chong, B., Yang, Z. & Wong, M., Sept 2003, ICEC '03 - Proceedings of the 5th International Conference on Electronic Commerce. p. 213-219

    Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review

    Scopus citations: 67
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  3. 2002
  4. Published

    The quality dimensions of internet retail food purchasing: A content analysis of consumer compliments and complaints

    Yang, Z. & Peterson, R. T., 1 Apr 2002, In: Journal of Foodservice Business Research. 5, 2, p. 25-46

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 10
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  5. Published

    Consumer Perception of e-Service Quality: From Internet Purchaser and Non-Purchaser Perspectives

    Yang, Z. & Jun, M., 2002, In: Journal of Business Strategies. 19, 1, p. 19-41

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

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  6. 2001
  7. Taking the pulse of internet pharmacies: Online shoppers speak out on pharmacy service issues

    Yang, Z., Peterson, R. T. & Huang, L., Jun 2001, In: Marketing Health Services. 21, 2, p. 5-10

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 107
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  8. Published

    International marketing serials: A retrospective

    Hyman, M. R. & Yang, Z., 2001, In: International Marketing Review. 18, 6, p. 667-716

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 16
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