Prof. YANG Zhilin (楊志林)

Research Output

  1. 2019
  2. Published

    Whose Customer Satisfaction Matters? — Evidence of Stock Returns from the Perspective of Industry and Competitors

    Yang, Z., Qi, C. X. & Li, Z., Jul 2019, Conference Proceedings - 2019 China Marketing International Conference: Globalization 2.0: China and the World Market. Asian Business Association (ABA), p. 926-927 2 p. (Proceedings of China Marketing International Conference).

    Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review

    Check@CityULib
  3. Published

    “Monkey See, Monkey Do?”: The Effect of Construal Level on Consumers’ Reactions to Others’ Unethical Behavior

    He, Y., Zhang, J., Zhou, Y. & Yang, Z., May 2019, In: Journal of Business Ethics. 156, 2, p. 455-472

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 21
    Check@CityULib
  4. Published

    How does customer participation in service influence customer satisfaction? The mediating effects of role stressors

    Jiang, Y., Xu, L., Cui, N., Zhang, H. & Yang, Z., 2019, In: International Journal of Bank Marketing. 32, 3, p. 691-710

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 14
    Check@CityULib
  5. Published

    Pursuing superior performance of service innovation through improved corporate social responsibility: From a knowledge acquisition perspective

    Li, L., Li, G., Yang, X. & Yang, Z., 2019, In: Asia Pacific Journal of Marketing and Logistics. 31, 4, p. 925-943

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 11
    Check@CityULib
  6. 2018
  7. Published

    The relationships between distance factors and international collaborative research outcomes: A bibliometric examination

    Jiang, L., Zhu, N., Yang, Z., Xu, S. & Jun, M., Aug 2018, In: Journal of Informetrics. 12, 3, p. 618-630

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 33
    Check@CityULib
  8. Published

    Challenges in gaining supply chain competitiveness: Supplier response strategies and determinants

    O'Connor, N. G., Yang, Z. & Jiang, L., Jul 2018, In: Industrial Marketing Management. 72, p. 138-151

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 11
    Check@CityULib
  9. Published

    When does social exclusion increase or decrease food self-regulation? The moderating role of time orientation

    Jiang, H., Yang, Z., Sun, P. & Xu, M., Jan 2018, In: Journal of Consumer Behaviour. 17, 1, p. 34-46

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 10
    Check@CityULib
  10. Published

    Measuring Customer Perceived Hi-Tech New Product Performance: A Study of PDA Products

    Yang, Z., 2018, In: Asian Journal of Business Research. 8, 1, p. 107-129

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Check@CityULib
  11. Published

    The effects of government relation and institutional environments on channel performance

    Jia, F., Yang, Z. & Jiang, L., 2018, In: Asia Pacific Journal of Marketing and Logistics. 30, 3, p. 587-604

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 4
    Check@CityULib
  12. 2017
  13. Published

    Hospital trust or doctor trust? A fuzzy analysis of trust in the health care setting

    Zheng, S., Hui, S. F. & Yang, Z., Sept 2017, In: Journal of Business Research. 78, p. 217-225

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 41
    Check@CityULib
  14. Published

    The Effects of Boundary Spanners’ Personal Relationships on Interfirm Collaboration and Conflict: A Study of the Role of Guanxi in China

    CAI, S., JUN, M. & YANG, Z., Jul 2017, In: Journal of Supply Chain Management. 53, 3, p. 19-40

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 50
    Check@CityULib
  15. Published

    Brand Loyalty Versus Store Loyalty: Consumers’ Role in Determining Dependence Structure of Supplier–Retailer Dyads

    Zhang, C., Zhuang, G., Yang, Z. & Zhang, Y., 3 Apr 2017, In: Journal of Business-to-Business Marketing. 24, 2, p. 139-160

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 8
    Check@CityULib
  16. Published

    Trust, Information Integration, and Coordination Costs: An Integrative Mode

    Cai, S. & YANG, Z., Apr 2017, In: Asian Journal of Business Research. 7, 1, p. 79-93

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Check@CityULib
  17. Published

    Trust in Interorganizational Relationships: A Meta-Analytic Integration

    Zhong, W., Su, C., Peng, J. & Yang, Z., Apr 2017, In: Journal of Management. 43, 4, p. 1050-1075

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 97
    Check@CityULib
  18. Published

    Development and main contents of international branding research

    Ju, X., Hu, Z. & Yang, Z., 2017, Research Frontiers on the International Marketing Strategies of Chinese Brands. Hu, Z., Chen, X. & Yang, Z. (eds.). Routledge, p. 17-38 (China Perspectives Series).

    Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 12 - Chapter in an edited book (Author)peer-review

    Check@CityULib
  19. Published

    Research Frontiers on the International Marketing Strategies of Chinese Brands

    Hu, Z. (ed.), Chen, X. (ed.) & Yang, Z. (ed.), 2017, Taylor & Francis Group. (China Perspectives Series)

    Research output: Scholarly Books, Monographs, Reports and Case StudiesRGC 14 - Edited book (Editor)

    Check@CityULib
  20. 2016
  21. Published

    Managing relationships with power advantage buyers: The role of supplier initiated bonding tactics in long-term buyer–supplier collaborations

    Wang, Y., Wang, N., Jiang, L., Yang, Z. & Cui, V., Dec 2016, In: Journal of Business Research. 69, 12, p. 5587-5596

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 40
    Check@CityULib
  22. Published

    Main topics and research framework of Chinese firms' international branding strategies

    Hu, Z. & Yang, Z., 5 Aug 2016, Research Frontiers on the International Marketing Strategies of Chinese Brands. Hu, Z., Chen, X. & Yang, Z. (eds.). London: Routledge, p. 1-16 (China Perspectives Series).

    Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 12 - Chapter in an edited book (Author)peer-review

    Check@CityULib
  23. Published

    Customer-perceived value and loyalty: how do key service quality dimensions matter in the context of B2C e-commerce?

    Jiang, L., Jun, M. & Yang, Z., Jun 2016, In: Service Business. 10, 2, p. 301-317

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 140
    Check@CityULib
  24. Published

    Organizational capabilities and business performance: When and how does the dark side of managerial ties matter?

    Chung, H. F. L., Wang, C. L., Huang, P. & Yang, Z., May 2016, In: Industrial Marketing Management. 55, p. 70-82

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 85
    Check@CityULib