Personal profile
Author IDs
ORCID iD: 0000-0003-4707-9361
Scopus Author ID: 8875616000
ResearcherID: K-9156-2015
Google Scholar Profile: hE28pnYAAAAJ
Impact
Biography
Youhua (Frank) Chen [陳友華] is a Chair Professor of Management Sciences. He was the Head of Department of Management Sciences between Jan. 2013- June 2020. Prof Chen holds a bachelor degree in Engineering, master degree in Economics, and doctoral degree in Management from Tsinghua University (Beijing), the University of Waterloo, and the University of Toronto, respectively. After finishing his PhD, he went to Northwestern University as a post-doc fellow (9/1996-6/1997). Prior to joining City University of Hong Kong, he was on the faculty of NUS Business School, National University of Singapore (7/1997-6/2001) and the Department of Systems Engineering and Engineering Management, the Chinese University of Hong Kong (2001-2012), respectively. Courses which Prof. Chen taught in NUS include Operations Management and Supply Chain Management, at both undergraduate and MBA levels. He was also actively involved in executive teaching (EDP and EMBA). At CUHK, he taught Logistics and Supply Chain Management, and served as the deputy director and director for the Executive Master of Science Program (EMSc) in Logistics and Supply Chain Management, a joint program with Tsinghua University (Shenzhen). Prof. Chen has also been involved in consulting projects in the area of supply chain management and logistics. His current research projects span from logistics/supply chains, weather risk management to healthcare operations management.
Research Interests/Areas
- Healthcare management
- Applications of machine learning in supply chains and healthcare management
- Emerging Issues in supply chains
Related Links
Education/Academic qualification
PhD, Management (Toronto)
MA, Economics (Tsinghua)
BE, Mechanical Engg (Waterloo)
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 3 Good Health and Well-being
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SDG 8 Decent Work and Economic Growth
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SDG 9 Industry, Innovation, and Infrastructure
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SDG 10 Reduced Inequalities
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SDG 11 Sustainable Cities and Communities
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SDG 17 Partnerships for the Goals
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Collaborations from the last five years
Research output
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Appointment Scheduling of Outpatient Clinical Services Under Uncertain Patient Flows
Chen, Y., Feng, Q., Shanthikumar, J. G. & Yang, Y., 1 Jun 2026, (Online published) In: Operations Research. 18 p.Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
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Health coaching enhanced older adults' self-efficacy in managing their chronic diseases: A randomized controlled trial
Chung, E. K. H., Leung, H.H.-W., Yeung, D.Y.-L., Leung, E.Y.-M., Wong, E.L.-Y., Yeoh, E.-K. & Chen, F. Y., Feb 2026, In: Journal of Applied Gerontology. 45, 2, p. 213-224 12 p.Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
Open AccessFile2 Link opens in a new tab Citations (Scopus)53 Downloads (CityUHK Scholars) -
Learning User Play-Then-Pay Behaviors in Digital Games: A Dynamic Perspective
Guo, M. (Co-first Author), Li, Y. (Co-first Author), XU, X., Zhang, Q., Zeng, D. D. & CHEN, F. Y., Jun 2026, In: Production and Operations Management. 35, 6, p. 2205-2224Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
Open AccessFile1 Link opens in a new tab Citation (Scopus)29 Downloads (CityUHK Scholars) -
Offline Learning and Optimization for Multi-product Inventory Management with Stockout-based Substitution
Zheng, Y., Chen, Y., Hedenstierna, C. P. T. & Yang, J., 4 Feb 2026, (Online published) In: Production and Operations Management.Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
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SMR-agents: Synergistic medical reasoning agents for zero-shot medical visual question answering with MLLMs
Wang, D., Cheng, T., Wang, S., Chen, Y. & Yin, Y., Jan 2026, In: Information Processing & Management. 63, 1, 104297.Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
5 Link opens in a new tab Citations (Scopus)
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HMRF(FS): Digital Exclusion for Health? The Acceptability and Strategies in Using eHealth for Chronic Illness Management and Preventive Health Care Among Older Adults: A Mixed-method Study
LIN, S. L. (Principal Investigator / Project Coordinator), CHEN, Y. F. (Co-Investigator), CHEN, H.-T. (Co-Investigator), LI, X. (Co-Investigator), MANNING, M. G. (Co-Investigator) & SHUM, S. W. H. (Co-Investigator)
1/02/25 → …
Project: Research
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GRF: Healthcare Resources Allocation: Targeting "The Right Intervention to the Right Population"
CHEN, Y. F. (Principal Investigator / Project Coordinator), LEUNG, E.Y.-M. (Co-Investigator) & LIN, S. (Co-Investigator)
1/10/24 → …
Project: Research
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GRF: Multi-product Procurement Decisions: Feature-based Substitution, Data-driven and Preference Learning
CHEN, Y. F. (Principal Investigator / Project Coordinator) & Yang, Y. (Co-Investigator)
1/01/23 → …
Project: Research
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DON_RMG: HomAge: Home-based Aging for Transformative Community Care - RMGS
CHEN, Y. F. (Principal Investigator / Project Coordinator)
1/10/20 → …
Project: Research
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ResCtrs: College of Business Research Centre for Global Supply Chain (CGSC)
CHEN, Y. F. (Principal Investigator / Project Coordinator), LI, X. (Co-Investigator), OZER, M. (Co-Investigator), WANG, L. (Co-Investigator) & YU, W. W. (Co-Investigator)
25/01/16 → …
Project: Research
Prizes
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Best paper - Third Place: “Optimal Pricing and Inventory Control Policy with Quantity-Based Price Differentiation"
CHEN, Y. F. (Recipient), Aug 2014
Prize: RGC 64B - Prizes and awards
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Best Paper Award - Third Place: "Coordinating Inventory Pricing Decisions under Total Minimum Commitment Contract"
CHEN, Y. F. (Recipient), 31 Aug 2021
Prize: RGC 64B - Prizes and awards
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The IIE Transactions on Scheduling and Logistics Best Paper Award (2007)
CHEN, Y. F. (Recipient) & Parlar, M. (Recipient), 18 May 2008
Prize: RGC 64B - Prizes and awards
Press/Media
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Physical and mental health of socially isolated seniors at higher risk during pandemic
5/10/21
14 items of Media coverage
Press/Media: Press / Media
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Building a Quality, Efficiency-driven Healthcare Delivery System
24/02/21
1 item of Media coverage
Press/Media: Press / Media
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Loneliness among senior citizens spiked during 5th COVID outbreak
YEUNG, D., CHEN, Y. F. & SHUM, S. W. H.
10/06/22
5 items of Media coverage
Press/Media: Press / Media
Activities
- 4 RGC 61 - Journal editor
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Flexible Services and Manufacturing Journal (Journal)
CHEN, Y. F. (Associate Editor)
Jul 2015 → Dec 2019Activity: Publication peer-review and editorial work (RGC: 61) › RGC 61 - Journal editor
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International Journal of Inventory Research (Journal)
CHEN, Y. F. (Editorial Board Member)
Jul 2015 → Jun 2016Activity: Publication peer-review and editorial work (RGC: 61) › RGC 61 - Journal editor
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Journal of Systems Science and Complexity (Journal)
CHEN, Y. F. (Associate Editor)
Jul 2015 → Jun 2017Activity: Publication peer-review and editorial work (RGC: 61) › RGC 61 - Journal editor
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Flexible Services and Manufacturing Journal (Journal)
CHEN, Y. F. (Associate Editor)
Jul 2013 → Jun 2014Activity: Publication peer-review and editorial work (RGC: 61) › RGC 61 - Journal editor