Research output per year
Research output per year
Personal profile
Author IDs
ORCID iD: 0000-0001-7179-407X
Scopus Author ID: 55536925200
Impact
Qualifications (Brief)
PhD - Business Administration
Biography
Ben Liu is an associate professor in the Department of Information Systems at City University of Hong Kong. He received his Doctoral degree in Business Administration from the Department of Management Information Systems, Terry College of Business, University of Georgia. Ben’s research focuses on the effects of bounded rationality and cognitive and emotional factors on individuals’ decisions and aggregate market outcomes in electronic environments. Ben has published in Information Systems Research and other journals and conferences.
Research Interests/Areas
- Judgment and Decision Making on the Internet
- Psychology and Economics (aka Behavioral Economics)
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 3 Good Health and Well-being -
SDG 9 Industry, Innovation, and Infrastructure -
SDG 10 Reduced Inequalities
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Collaborations from the last five years
Recent external collaboration based on locations. Dive into details by clicking on the dots or
Research output
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Social media influence on healthcare utilization: WeChat use and healthcare facility choices among Chinese older adults
Wu, B. (Co-first Author), Geng, Y. (Co-first Author), Sun, W. & Liu, Q. B., May 2026, In: Social Science & Medicine. 397, 10 p., 119143.Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
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Taking control: The impact of question formatting on response outcomes in online technical question-and-answer communities
Chen, D. J., Liang, Z., Liu, B. & She, B., Jul 2026, In: Information and Management. 63, 5, 17 p., 104365.Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
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Trust in physicians across generations: The role of internet use in reshaping physician–patient relationships
Wu, B., Liu, B. & Guo, X., Jun 2026, In: Information & Management. 63, 4, 104341.Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
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Ask the Geek Way: Impacts of Using Markdown in Questions on Answers Received in Online Technical Q&A Communities
Chen, D. J., Liang, Z. & Liu, B., 7 Jan 2025, p. 2553-2562.Research output: Conference Papers › RGC 31A - Invited conference paper (refereed items) › Yes › peer-review
Open AccessFile67 Downloads (CityUHK Scholars) -
How Input Explanation and Bias Forewarning Shape Users’ Overreliance on AI Hiring Systems
Gao, J., Xu, D. & Liu, B., Aug 2025, AMCIS 2025 Proceedings. 1634. (Proceedings of the Americas Conference on Information Systems).Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review
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GRF: Competitive Ecology of Digital Markets: Concentration, Diversified Growth, and Product Distinctiveness in the Platform Economy
LIU, B. (Principal Investigator / Project Coordinator) & MISHRA, A. N. (Co-Investigator)
1/09/24 → …
Project: Research
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GRF: Investigating the Direct and Spillover Effects of Patient-gifting in Chinese Healthcare: An Online Field Experiment
LIU, B. (Principal Investigator / Project Coordinator), Guo, X. (Co-Investigator) & WU, T. (Co-Investigator)
1/09/19 → 14/02/23
Project: Research
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GRF: When "Wisdom of the Crowd" Goes Awry? Investigating the Effectiveness of the Aggregated Helpful Vote on Online Product Reviews
LIU, B. (Principal Investigator / Project Coordinator) & Karahanna, E. (Co-Investigator)
1/01/13 → 13/06/16
Project: Research
Prizes
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Best ICIS 2024 Student Paper in Honor of TP Liang
LIANG, Z. (Recipient), XU, S. (Recipient), CHEN, D. J. (Recipient), LI, J. (Recipient) & LIU, B. (Recipient), 17 Dec 2024
Prize: RGC 64B - Prizes and awards
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Best Paper Award, Midwest Association for Information Systems Conference
LIU, B. (Recipient), 25 May 2013
Prize: RGC 64B - Prizes and awards