Research output per year
Research output per year
Personal profile
Author IDs
ORCID iD: 0000-0002-0447-3556
Scopus Author ID: 23476951200
Google Scholar Profile: zZlXWiEAAAAJ
Impact
Biography
Professor Pengfei Guo is Chair Professor of Supply Chain Management of City University of Hong Kong. He received his PhD from Duke University, MS degree from Shanghai Jiao Tong University and BS degree from Xi’an Jiaotong University. Prior to joining CityU, he was a faculty member at the Department of Logistics and Maritime Studies, Faculty of Business, the Hong Kong Polytechnic University. His research work has been published in the leading academic journals such as Management Science, Operations Research, Manufacturing & Service Operations Management, Production and Operations Management, Naval Research Logistics, European Journal of Operational Research and others. Prof Guo has broad research interests, including service operations, queuing economics, healthcare management, and supply chain management. He is an Associate Editor of Manufacturing & Service Operations Management and a Senior Editor of Production and Operations Management.
Research Interests/Areas
Service Operations Management
Queueing Economics
Supply Chain and Inventory Management
Healthcare Policy and Operations Management
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
Related Links
Education/Academic qualification
PhD, Business Administration, Duke University
MSc, Management Science and Engineering, Shanghai Jiao Tong University
BS, Information System, Xi'an Jiaotong University
Fingerprint
Dive into the research topics where Pengfei GUO is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Collaborations from the last five years
Recent external collaboration on country/territory level. Dive into details by clicking on the dots or
Research output
- 51 RGC 21 - Publication in refereed journal
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Group Service or Individual Service? Differentiated Pricing for a Private or Public Service Provider
Zhou, W., Gan, Y., Huang, W. & Guo, P., 13 Mar 2025, (Online published) In: Production and Operations Management.Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
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How should restaurants operate in the omnichannel era? A queueing game approach
Wang, J., Guo, P., Wang, Y. & Zhang, L., Aug 2024, In: International Journal of Production Economics. 274, 109306.Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
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Platform integration in ride-sourcing markets with heterogeneous passengers
Zhou, Y., Ke, J., Yang, H. & Guo, P., Oct 2024, In: Transportation Research Part B: Methodological. 188, 103041.Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
1 Citation (Scopus) -
On the Benefit of Privatization in a Mixed Duopoly Service System
Zhou, W., Huang, W., Hsu, V. N. & Guo, P., Mar 2023, In: Management Science. 69, 3, p. 486–1499 14 p.Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
14 Citations (Scopus) -
Signaling Service Quality Through Queue Disclosure
Guo, P. (Co-first Author), Haviv, M. (Co-first Author), Luo, Z. (Co-first Author) & Wang, Y. (Co-first Author), Mar 2023, In: Manufacturing and Service Operations Management. 25, 2, p. 543–562 20 p.Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
Open AccessFile3 Citations (Scopus)30 Downloads (CityUHK Scholars)
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GRF: Optimal Promotion and Pricing Strategies in the Presence of Online Customer Ratings in Service Systems
GUO, P. (Principal Investigator / Project Coordinator)
1/01/25 → …
Project: Research
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GRF: Optimal Control of Antibiotic Usage: Managing Patients' Expectation and Doctors' Prescribing Behavior
GUO, P. (Principal Investigator / Project Coordinator)
1/01/23 → …
Project: Research
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GRF: Reducing Antibiotics in Agriculture: A Game Theoretic Framework Involving Customers, Producers, and Regulators
GUO, P. (Principal Investigator / Project Coordinator)
1/01/26 → …
Project: Research
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GRF: Study of Signalling Game in Queueing Systems
GUO, P. (Principal Investigator / Project Coordinator)
1/01/21 → 18/06/24
Project: Research
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GRF: Joint Inventory and Markdown Management for Perishable Products with Censored Demand Data
GUO, P. (Principal Investigator / Project Coordinator) & BENSOUSSAN, A. (Co-Investigator)
1/01/19 → 22/12/21
Project: Research
Prizes
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College of Business Research Excellence Awards 2024
GUO, P. (Recipient), 2025
Prize: RGC 64B - Prizes and awards
Activities
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Bayesian Persuasion Strategy for Some Customers on the service operation platform
GUO, P. (Speaker)
10 Aug 2024Activity: Talk/lecture or presentation › Presentation
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Bayesian Insights into the Government-Retailer Information Disclosure during Panic Buying
GUO, P. (Speaker)
28 Jun 2024Activity: Talk/lecture or presentation › Presentation
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Signalling quality through queue disclosure
GUO, P. (Speaker)
18 Aug 2022Activity: Talk/lecture or presentation › Presentation
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Signaling Service Quality Through Queue Disclosure
GUO, P. (Speaker)
6 Jul 2022Activity: Talk/lecture or presentation › Presentation
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Value of Information in Queueing Games
GUO, P. (Speaker)
24 Jun 2022Activity: Talk/lecture or presentation › Presentation
Supervised Students
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Miss Fang YUAN, 袁方
- Department of Decision Analytics and Operations - Research Assistant
Person: Doctor of Philosophy (Student), Research Assistant