Dr. TSO Kwok Fai Geoffrey (曹國輝)

Research Output

  1. 2011
  2. Published

    Sixth Round & Annual Report for Mystery Shopper Survey 2010

    TSO, K. F., Jan 2011, -.

    Research output: Scholarly Books, Monographs, Reports and Case Studies (RGC: 11, 13, 14, 48, 49)48_Consulting or contract research report

    Check@CityULib
  3. 2010
  4. Published

    Fourth Customer Satisfaction Survey for DTC for the Maintenance and Vacant Flat Refurbishment in Tai Po, North and Tseung Kwan O District (HA Contract No.: 20070031)

    TSO, K. F., Dec 2010, -.

    Research output: Scholarly Books, Monographs, Reports and Case Studies (RGC: 11, 13, 14, 48, 49)48_Consulting or contract research report

    Check@CityULib
  5. Published

    Third Customer Satisfaction Survey on Estate Maintenance in Kwai Tsing, Tsuen Wan and Islands District (HA Contract No.: 20080038)

    TSO, K. F., Dec 2010, -.

    Research output: Scholarly Books, Monographs, Reports and Case Studies (RGC: 11, 13, 14, 48, 49)48_Consulting or contract research report

    Check@CityULib
  6. Published

    Fifth Round Report for Mystery Shopper Survey 2010

    TSO, K. F., Nov 2010, -.

    Research output: Scholarly Books, Monographs, Reports and Case Studies (RGC: 11, 13, 14, 48, 49)48_Consulting or contract research report

    Check@CityULib
  7. Published

    Third Customer Satisfaction Survey for DTC for the Maintenance and Vacant Flat Refurbishment in Yuen Long District (HA Contract No.: 20070029)

    TSO, K. F., Nov 2010, -.

    Research output: Scholarly Books, Monographs, Reports and Case Studies (RGC: 11, 13, 14, 48, 49)48_Consulting or contract research report

    Check@CityULib
  8. Published

    Third Customer Satisfaction Survey on Estate Maintenance in Kowloon East (1) District (HA Contract No.: 20070084)

    TSO, K. F., Nov 2010, -.

    Research output: Scholarly Books, Monographs, Reports and Case Studies (RGC: 11, 13, 14, 48, 49)48_Consulting or contract research report

    Check@CityULib
  9. Published

    COMPILATION OF 2010 PERFORMANCE INDICATORS FOR MEASURING ETV’S EFFECTIVENESS

    TSO, K. F., Sep 2010, -.

    Research output: Scholarly Books, Monographs, Reports and Case Studies (RGC: 11, 13, 14, 48, 49)48_Consulting or contract research report

    Check@CityULib
  10. Published

    First Customer Satisfaction Survey on Estate Maintenance in Tuen Mun West District (HA Contract No.: 20090098)

    TSO, K. F., Sep 2010, -.

    Research output: Scholarly Books, Monographs, Reports and Case Studies (RGC: 11, 13, 14, 48, 49)48_Consulting or contract research report

    Check@CityULib
  11. Published

    Fourth Round Report for Mystery Shopper Survey 2010

    TSO, K. F., Sep 2010, -.

    Research output: Scholarly Books, Monographs, Reports and Case Studies (RGC: 11, 13, 14, 48, 49)48_Consulting or contract research report

    Check@CityULib
  12. Published

    Price Comparison Survey 2010

    TSO, K. F., Sep 2010, -.

    Research output: Scholarly Books, Monographs, Reports and Case Studies (RGC: 11, 13, 14, 48, 49)48_Consulting or contract research report

    Check@CityULib
  13. Published

    Measuring Consumer Satisfaction Levels in Hong Kong and its correlation to companies' firm value

    TSO, K. F. & WU, C. W., 5 Jul 2010, Proceedings of Business and Information.

    Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)

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  14. Published

    Report on 2010 Passenger Focus Group Sessions

    TSO, K. F., Jul 2010, -.

    Research output: Scholarly Books, Monographs, Reports and Case Studies (RGC: 11, 13, 14, 48, 49)48_Consulting or contract research report

    Check@CityULib
  15. Published

    Report on 2010 Passenger Opinions Survey

    TSO, K. F., Jul 2010, -.

    Research output: Scholarly Books, Monographs, Reports and Case Studies (RGC: 11, 13, 14, 48, 49)48_Consulting or contract research report

    Check@CityULib
  16. Published

    Third Round Report for Mystery Shopper Survey 2010

    TSO, K. F., Jul 2010, -.

    Research output: Scholarly Books, Monographs, Reports and Case Studies (RGC: 11, 13, 14, 48, 49)48_Consulting or contract research report

    Check@CityULib
  17. Published

    ATM Research

    TSO, K. F., Jun 2010, -.

    Research output: Scholarly Books, Monographs, Reports and Case Studies (RGC: 11, 13, 14, 48, 49)48_Consulting or contract research report

    Check@CityULib
  18. Published

    First Customer Satisfaction Survey on Estate Maintenance in Ha Kwai Chung, Tsuen Wan and Islands District (HA Contract No.: 20090055)

    TSO, K. F., Jun 2010, -.

    Research output: Scholarly Books, Monographs, Reports and Case Studies (RGC: 11, 13, 14, 48, 49)48_Consulting or contract research report

    Check@CityULib
  19. Published

    Third Independent Customer Satisfaction Survey for the Maintenance and Vacant Flat Refurbishment for Tai Po, North and Tseung Kwan O District (HA Contract No.: 20070031)

    TSO, K. F., Jun 2010, -.

    Research output: Scholarly Books, Monographs, Reports and Case Studies (RGC: 11, 13, 14, 48, 49)48_Consulting or contract research report

    Check@CityULib
  20. Published

    Second Round Report for Mystery Shopper Survey 2010

    TSO, K. F., May 2010, -.

    Research output: Scholarly Books, Monographs, Reports and Case Studies (RGC: 11, 13, 14, 48, 49)48_Consulting or contract research report

    Check@CityULib
  21. Published

    Tenant Survey for Harbour City 2010

    TSO, K. F., May 2010, -.

    Research output: Scholarly Books, Monographs, Reports and Case Studies (RGC: 11, 13, 14, 48, 49)48_Consulting or contract research report

    Check@CityULib
  22. Published

    Second Customer Satisfaction Survey on Estate Maintenance in Shatin (Central and South) District (HA Contract No.: 20080029)

    TSO, K. F., Apr 2010, -.

    Research output: Scholarly Books, Monographs, Reports and Case Studies (RGC: 11, 13, 14, 48, 49)48_Consulting or contract research report

    Check@CityULib