Research output per year
Research output per year
Personal profile
Author IDs
ORCID iD: 0000-0002-2393-8750
Scopus Author ID: 56084246100
Impact
Qualifications (Brief)
PhD - Operations Management (Rotman School of Management, University of Toronto)
MSc - Mathematics (Leiden University)
Biography
Jianfu (Jeff) Wang is an Associate Professor of Management Sciences at the College of Business, City University of Hong Kong. He received his PhD in Operations Management from Rotman School of Management at the University of Toronto. His research interests include queueing theory and its application in service operations, queueing economics, healthcare operations, and revenue management.
Research Interests/Areas
Gig Economy
Information Technology Operations
Service Operations
Queueing Economics
Teaching
Service Operations
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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Collaborations from the last five years
Recent external collaboration on country/territory level. Dive into details by clicking on the dots or
Research output
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Frontiers in Operations: Waiting Experience in Open-Shop Service Networks: Improvements via Flow Analytics and Automation
Chen, M., Baron, O., Mandelbaum, A., Wang, J., Yom-Tov, G. B. & Arber, N., Jul 2024, In: Manufacturing and Service Operations Management. 26, 4, p. 1211-1228Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
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Equilibrium queueing analysis in a ride-hailing service with sharing option
Wang, J., Chua, G. A., Sainathan, A. & Vijayendiran, A., 16 Dec 2022, (Online published) In: Journal of the Operational Research Society. 20 p.Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
5 Citations (Scopus) -
Food Delivery Service and Restaurant: Friend or Foe?
Chen, M., Hu, M. & Wang, J., Sept 2022, In: Management Science. 68, 9, p. 6539–6551Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
85 Citations (Scopus) -
Implications of Worker Classification in On-Demand Economy
Zhang, Z. J., Hu, M. & Wang, J., 2022, City, Society, and Digital Transformation: Proceedings of the 2022 INFORMS International Conference on Service Science. Qiu, R., Chan, W. K. V., Chen, W., Badr, Y. & Zhang, C. (eds.). Cham: Springer , p. 407-423 (Lecture Notes in Operations Research).Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review
1 Citation (Scopus) -
Privacy Management in Service Systems
Hu, M., Momot, R. & Wang, J., Sept 2022, In: Manufacturing and Service Operations Management. 24, 5, p. 2761-2779Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
10 Citations (Scopus)
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GRF: A Study of Economic Incentives for EHR Adoption in the Private Healthcare Sector
WANG, J. (Principal Investigator / Project Coordinator)
1/01/26 → …
Project: Research
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GRF: Information Technology and Routing Policies in Open-shop Healthcare Systems
WANG, J. (Principal Investigator / Project Coordinator)
1/09/21 → 14/06/24
Project: Research