Prof. WANG Jianfu (王健夫)

Research Output

  1. 2024
  2. Published

    Frontiers in Operations: Waiting Experience in Open-Shop Service Networks: Improvements via Flow Analytics and Automation

    Chen, M., Baron, O., Mandelbaum, A., Wang, J., Yom-Tov, G. B. & Arber, N., Jul 2024, In: Manufacturing and Service Operations Management. 26, 4, p. 1211-1228

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

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  3. 2022
  4. Online published

    Equilibrium queueing analysis in a ride-hailing service with sharing option

    Wang, J., Chua, G. A., Sainathan, A. & Vijayendiran, A., 16 Dec 2022, (Online published) In: Journal of the Operational Research Society. 20 p.

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 3
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  5. Published

    Food Delivery Service and Restaurant: Friend or Foe?

    Chen, M., Hu, M. & Wang, J., Sept 2022, In: Management Science. 68, 9, p. 6539–6551

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 71
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  6. Published

    Privacy Management in Service Systems

    Hu, M., Momot, R. & Wang, J., Sept 2022, In: Manufacturing and Service Operations Management. 24, 5, p. 2761-2779

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 8
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  7. 2020
  8. Efficient Inaccuracy: User-Generated Information Sharing in a Queue

    Wang, J. & Hu, M., Oct 2020, In: Management Science. 66, 10, p. 4648–4666

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 20
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  9. 2019
  10. Tandem queues with impatient customers

    Wang, J., Abouee-Mehrizi, H., Baron, O. & Berman, O., Nov 2019, In: Performance Evaluation. 135, 19 p., 102011.

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 10
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  11. 2018
  12. Efficient Ignorance: Information Heterogeneity in a Queue

    Hu, M., Li, Y. & Wang, J., Jun 2018, In: Management Science. 64, 6, p. 2650-2671 22 p.

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 74
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  13. 2017
  14. Strategic Idleness and Dynamic Scheduling in an Open-Shop Service Network: Case Study and Analysis

    Baron, O., Berman, O., Krass, D. & Wang, J., 2017, In: Manufacturing and Service Operations Management. 19, 1, p. 52-71 20 p.

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 24
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  15. 2016
  16. STRATEGIC IDLING AND DYNAMIC SCHEDULING IN OPEN-SHOP SERVICE NETWORK: CASE STUDY AND ANALYSIS

    Baron, O., Berman, O., Krass, D. & Wang, J., Jun 2016, ILS 2016: 6th International Conference on Information Systems, Logistics and Supply Chain.

    Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review

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  17. 2015
  18. M/M/c Queue with Two Priority Classes

    Wang, J., Baron, O. & Scheller-Wolf, A., May 2015, In: Operations Research. 63, 3, p. 733-749

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 40
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  19. 2014
  20. Using Strategic Idleness to Improve Customer Service Experience in Service Networks

    Baron, O., Berman, O., Krass, D. & Wang, J., Jan 2014, In: Operations Research. 62, 1, p. 123-140 18 p.

    Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

    Scopus citations: 14
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