Total Quality Management and Business Excellence

Total Quality Management and Business Excellence

ISSNs: 1478-3363, 0954-4127

Additional searchable ISSN (Electronic): 1478-3371

Routledge, United Kingdom

Scopus rating (2021): CiteScore 7.2 SJR 0.771 SNIP 1.869

Journal

Journal Metrics
1 - 20 out of 23Page size: 20

Research Output

  1. 2020
  2. Published

    Organisational culture and the implementation of Six Sigma in Southern China

    Ng, I. C. & Hempel, P. S., 2020, In: Total Quality Management & Business Excellence. 31, 1, p. 82-98

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review

    Scopus citations: 3
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  3. 2018
  4. Published

    The impact of technological innovation on product quality: the moderating role of firm size

    Shi, L., Wang, X., Sun, H. & He, Z., Jul 2018, In: Total Quality Management & Business Excellence. 29, 7-8, p. 746-761

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review

    Scopus citations: 13
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  5. 2015
  6. Published

    Modularity's impact on the quality and productivity of embedded software development: a case study in a Hong Kong company

    Sun, H., Ha, W., Xie, M. & Huang, J., 2 Dec 2015, In: Total Quality Management and Business Excellence. 26, 11-12, p. 1188-1201

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review

    Scopus citations: 7
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  7. 2014
  8. Published

    The effect of corporate social responsibility on brand loyalty: The mediating role of brand image

    He, Y. & Lai, K. K., 2014, In: Total Quality Management and Business Excellence. 25, 3-4, p. 249-263

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review

    Scopus citations: 94
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  9. 2012
  10. Published

    An empirical study on the websites service quality of Hong Kong small businesses

    Sun, H., Teh, P. & Chiu, A., Aug 2012, In: Total Quality Management and Business Excellence. 23, 7-8, p. 931-947

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review

    Scopus citations: 6
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  11. 2011
  12. Published

    A systems research on quality management under the MBNQA framework

    Sun, H., Nov 2011, In: Total Quality Management and Business Excellence. 22, 11, p. 1195-1211

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review

    Scopus citations: 10
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  13. Published

    An empirical examination of benefits from implementing integrated management systems (IMS)

    Zeng, S. X., Xie, X. M., Tam, C. M. & Shen, L. Y., Feb 2011, In: Total Quality Management and Business Excellence. 22, 2, p. 173-186

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review

    Scopus citations: 86
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  14. 2010
  15. Published

    The empirical relationship between quality management and the speed of new product development

    Sun, H. & Zhao, Y., Apr 2010, In: Total Quality Management and Business Excellence. 21, 4, p. 351-361

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review

    Scopus citations: 25
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  16. 2009
  17. Published

    Determinants of online service satisfaction and their impacts on behavioural intentions

    Zeng, F., Hu, Z., Chen, R. & Yang, Z., 2009, In: Total Quality Management and Business Excellence. 20, 9, p. 953-969

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review

    Scopus citations: 48
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  18. Published

    The relationship among organisational learning, continuous improvement and performance improvement: An evolutionary perspective

    Ni, W. & Sun, H., 2009, In: Total Quality Management and Business Excellence. 20, 10, p. 1041-1054

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review

    Scopus citations: 33
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  19. 2008
  20. Published

    From consumer satisfaction to repurchase intention: The role of price tolerance in a competitive service market

    He, Y., Chan, L. K. & Tse, S., Sep 2008, In: Total Quality Management and Business Excellence. 19, 9, p. 949-961

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review

    Scopus citations: 20
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  21. 2007

  22. A methodology to improve higher education quality using the quality function deployment and analytic hierarchy process

    Raharjo, H., Xie, M., Goh, T. N. & Brombacher, A. C., Dec 2007, In: Total Quality Management and Business Excellence. 18, 10, p. 1097-1115

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review

    Scopus citations: 41
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  23. 2006
  24. Published

    Comparing quality management practices in Hong Kong-owned and Japan-owned manufacturing firms in Mainland China

    Sun, H., Yezhuang, T., Libin, L., Miyagawa, M. & Yoshida, K., Apr 2006, In: Total Quality Management and Business Excellence. 17, 3, p. 341-353

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 62_Review of books or of software (or similar publications/items) › peer-review

    Scopus citations: 11
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  25. 2005
  26. Published

    TQM: A change management model for market orientation

    Yam, R. C. M., Tam, A. Y. K., Tang, E. P. Y. & Mok, C. K., Jun 2005, In: Total Quality Management and Business Excellence. 16, 4, p. 439-461

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review

    Scopus citations: 28
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  27. Published

    Online assessment of new product development performance: An approach

    Pun, K. F. & Chin, K. S., Mar 2005, In: Total Quality Management and Business Excellence. 16, 2, p. 157-169

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review

    Scopus citations: 11
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  28. 2003

  29. Impact of Six Sigma implementation on stock price performance

    Goh, T. N., Low, P. G., Tsui, K. L. & Xie, M., Sep 2003, In: Total Quality Management and Business Excellence. 14, 7, p. 753-763

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review

    Scopus citations: 46
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  30. 2002

  31. Measuring web-based service quality

    Li, Y. N., Tan, K. C. & Xie, M., Aug 2002, In: Total Quality Management. 13, 5, p. 685-700

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 22_Publication in policy or professional journal

    Scopus citations: 197
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  32. Retrospective factorial fitting and reverse design of experiments

    Loy, C., Goh, T. N. & Xie, M., Aug 2002, In: Total Quality Management. 13, 5, p. 589-602

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 22_Publication in policy or professional journal

    Scopus citations: 4
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  33. 2001
  34. Published

    Determinants of Employee Involvement Practices in Manufacturing Enterprises

    Pun, K. F., Chin, K. S. & Gill, R., 2001, In: Total Quality Management. 12, 1, p. 95-109

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 22_Publication in policy or professional journal

    Scopus citations: 44
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  35. 2000
  36. Published

    An empirical study on quality management practices in Shanghai manufacturing industries

    Hua, H., Chin, K. S., Sun, H. & Xu, Y., 2000, In: Total Quality Management. 11, 8, p. 1111-1122

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 22_Publication in policy or professional journal

    Scopus citations: 70
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