Service Business

Service Business

ISSNs: 1862-8516

Additional searchable ISSN (electronic): 1862-8508

Springer, Germany

Scopus rating (2023): CiteScore 9.1 SJR 0.858 SNIP 1.202

Journal

Journal Metrics
1 - 2 out of 2Page size: 20

Research Output

  1. 2016
  2. Published

    Customer-perceived value and loyalty: how do key service quality dimensions matter in the context of B2C e-commerce?

    Jiang, L., Jun, M. & Yang, Z., Jun 2016, In: Service Business. 10, 2, p. 301-317

    Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

    Scopus citations: 142
    Check@CityULib
  3. 2014
  4. Published

    Organizational empowerment and service strategy in manufacturing

    He, Y., Sun, H., Lai, K. K. & Chen, Y., 9 Feb 2014, In: Service Business. 9, 3, p. 445-462

    Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

    Scopus citations: 14
    Check@CityULib