Service Business

Service Business

ISSNs: 1862-8516

Additional searchable ISSN (Electronic): 1862-8508

Springer, Germany

Scopus rating (2021): CiteScore 6.3 SJR 0.883 SNIP 1.319

Journal

Journal Metrics

Research Output

  1. 2016
  2. Published

    Customer-perceived value and loyalty: how do key service quality dimensions matter in the context of B2C e-commerce?

    Jiang, L., Jun, M. & Yang, Z., Jun 2016, In: Service Business. 10, 2, p. 301-317

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalpeer-review

    Scopus citations: 114
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  3. 2014
  4. Published

    Organizational empowerment and service strategy in manufacturing

    He, Y., Sun, H., Lai, K. K. & Chen, Y., 9 Feb 2014, In: Service Business. 9, 3, p. 445-462

    Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalpeer-review

    Scopus citations: 13
    Check@CityULib