Manufacturing and Service Operations Management

Manufacturing and Service Operations Management

ISSNs: 1523-4614

Additional searchable ISSN (electronic): 1526-5498

Institute for Operations Research and the Management Sciences (I N F O R M S), United States

Scopus rating (2023): CiteScore 9.3 SJR 5.466 SNIP 2.444

Journal

Journal Metrics
1 - 20 out of 34Page size: 20

Research Output

  1. 2025
  2. Accepted/In press/Filed

    From Stopping to Shopping: A Field Experiment on Free Shipping and Free Return Retargeting Policies in Online Retail Operations

    Luo, X., WANG, L., Wu, Q. & Moriguchi, T., 23 Apr 2025, (Accepted/In press/Filed) In: Manufacturing & Service Operations Management.

    Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

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  3. Published

    Emergency Care Efficiency vs. Quality: Uncovering Hidden Consequences of Fast-Track Routing Decisions

    Hao, S., Sun, Z. & Xu, Y., Jan 2025, In: Manufacturing and Service Operations Management. 27, 1, p. 75-93

    Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

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  4. 2024
  5. Published

    Physician Adoption of AI Assistant

    Hou, T., Li, M., Tan, Y. & Zhao, H., Sept 2024, In: Manufacturing & Service Operations Management. 26, 5, p. 1639-1655

    Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

    Scopus citations: 3
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  6. Published

    Frontiers in Operations: Waiting Experience in Open-Shop Service Networks: Improvements via Flow Analytics and Automation

    Chen, M., Baron, O., Mandelbaum, A., Wang, J., Yom-Tov, G. B. & Arber, N., Jul 2024, In: Manufacturing and Service Operations Management. 26, 4, p. 1211-1228

    Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

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  7. Published

    A Contextual Ranking and Selection Method for Personalized Medicine

    Du, J., Gao, S. & Chen, C.-H., 2024, In: Manufacturing and Service Operations Management. 26, 1, p. 167-181

    Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

    Scopus citations: 9
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  8. 2023
  9. Published

    Signaling Service Quality Through Queue Disclosure

    Guo, P. (Co-first Author), Haviv, M. (Co-first Author), Luo, Z. (Co-first Author) & Wang, Y. (Co-first Author), Mar 2023, In: Manufacturing and Service Operations Management. 25, 2, p. 543–562 20 p.

    Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

    Scopus citations: 3
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  10. 2022
  11. Online published

    Manage Inventories with Learning on Demands and Buy-up Substitution Probability

    Luo, Z., Guo, P. & Wang, Y., 8 Dec 2022, (Online published) In: Manufacturing and Service Operations Management.

    Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

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  12. Published

    Privacy Management in Service Systems

    Hu, M., Momot, R. & Wang, J., Sept 2022, In: Manufacturing and Service Operations Management. 24, 5, p. 2761-2779

    Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

    Scopus citations: 10
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  13. Published

    Offering Free Upgrades Even Before Stocks Run Out: The Value of Proactive Upgrades

    Chen, D., Tang, C. S., Wang, H., Wang, R. & Yu, Y., Jul 2022, In: Manufacturing and Service Operations Management. 24, 4, p. 2081-2097 17 p.

    Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

    Scopus citations: 2
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  14. Published

    Optimal Policies for a Multi-Echelon Inventory Problem with Service Time Target and Expediting

    Shen, X., Yu, Y. & Song, J.-S., Jul 2022, In: Manufacturing and Service Operations Management. 24, 4, p. 2310-2327

    Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

    Scopus citations: 7
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  15. Warranty Reserve Management: Demand Learning and Funds Pooling

    Wang, X.-L., Zhong, Y., Li, L., Xie, W. & Ye, Z.-S., Jul 2022, In: Manufacturing & Service Operations Management. 24, 4, p. 2221–2239 19 p.

    Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

    Scopus citations: 4
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  16. Published

    Incentives for Shared Services: Multiserver Queueing Systems with Priorities

    Liu, H. & Yu, Y., May 2022, In: Manufacturing & Service Operations Management. 24, 3, p. 1751–1759 9 p.

    Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

    Scopus citations: 3
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  17. Published

    Omnichannel Assortment Optimization Under the Multinomial Logit Model with a Features Tree

    Lo, V. & Topaloglu, H., Apr 2022, In: Manufacturing and Service Operations Management. 24, 2, p. 1220-1240 21 p.

    Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

    Scopus citations: 9
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  18. Published

    Price-Directed Cost Sharing and Demand Allocation among Service Providers with Multiple Demand Sources and Multiple Facilities

    Liu, H., Yu, Y., Benjaafar, S. & Wang, H., Jan 2022, In: Manufacturing & Service Operations Management. 24, 1, p. 647-663

    Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

    Scopus citations: 12
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  19. Published

    Strategic Inventories Under Supply Chain Competition

    Li, X., Li, Y. & Chen, Y.-J., Jan 2022, In: Manufacturing and Service Operations Management. 24, 1, p. 77-90

    Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

    Scopus citations: 36
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  20. 2021
  21. Published

    Contract Unobservability and Downstream Competition

    Li, X. & Liu, Q., Nov 2021, In: Manufacturing and Service Operations Management. 23, 6, p. 1468–1482

    Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

    Scopus citations: 31
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  22. Direct sourcing or agent sourcing? Contract negotiation in procurement outsourcing

    Wang, Y., Niu, B., Guo, P. & Song, J.-S., Mar 2021, In: Manufacturing and Service Operations Management. 23, 2, p. 294-310 17 p.

    Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

    Scopus citations: 34
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  23. 2020

  24. A Data-Driven Approach to High-Volume Recruitment: Application to Student Admission

    Du, L. & Li, Q., Sept 2020, In: Manufacturing & Service Operations Management. 22, 5, p. 942-957

    Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

    Scopus citations: 4
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  25. 2019

  26. The Impact of Reimbursement Policy on Social Welfare, Revisit Rate, and Waiting Time in a Public Healthcare System: Fee-for-Service Versus Bundled Payment

    Guo, P., Tang, C. S., Wang, Y. & Zhao, M., 2019, In: Manufacturing and Service Operations Management. 21, 1, p. 154-170

    Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

    Scopus citations: 110
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  27. 2018
  28. Published

    Sourcing from suppliers with financial constraints and performance risk

    Tang, C. S., Alex Yang, S. & Wu, J., 2018, In: Manufacturing and Service Operations Management. 20, 1, p. 70-84

    Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

    Scopus citations: 246
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