22nd International Research Society for Public Management Annual Conference (IRSPM 2018)

Activity: Organizing or Participating in a conference / an event › Conference / Symposium

Description

The ‘Citizen Satisfaction Assessment Tool’: Applying Expectancy Disconfirmation Theory to Public Services in Hong Kong

Period	11 Apr 2018 → 13 Apr 2018
Event type	Conference
Location	Edinbugh, United KingdomShow on map
Degree of Recognition	International

Research output
Citizen Expectancy-Disconfirmation Theory: Replication, Extension and Technological Application
Research output: Conference Papers › RGC 32 - Refereed conference paper (without host publication) › peer-review
Strategic Management and Government Transparency: Analyzing Linear and Nonlinear Relationships
Research output: Conference Papers › RGC 32 - Refereed conference paper (without host publication) › peer-review
Replicating Experiments in Public Administration: Best Practice Recommendations for Achieving Generalizability
Research output: Conference Papers › RGC 32 - Refereed conference paper (without host publication) › peer-review